1. In order to make sure the .net framework version meet the system requirements, recommend customer to install the latest .net framework , in this case we install .net 4.8
System Requirement
https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-resource-locations/citrix-cloud-connector/technical-details.html#operating-systems
.net Framework download
https://dotnet.microsoft.com/en-us/download/dotnet-framework
2. Install Microsoft packages according to the .net version following https://learn.microsoft.com/en-us/windows/release-health/status-windows-server-2022#2781msgdesc
In this case install KB5011257
Download link:
https://catalog.update.microsoft.com/Search.aspx?q=5011257
3. Restart Cloud connectors