SSON not working with Microsoft Edge, Google Chrome and Firefox . Message “No logon methods are available on this platform” is seen.

It was noticed that this popup was NOT observed .


This popup should appear in a working scanario.

The popup is generated by the WebHelper which was not installed with the customer CWA installation.

After instaling the Citrix Workspace with theese parameters SSON is now working in Chrome and Edge. “ADDLOCAL=ReceiverInside,ICA_Client,SSON,DesktopViewer,Webhelper”

Customer previously had used the following parameters for the installation. “ADDLOCAL=ReceiverInside,ICA_Client,SSON,DesktopViewer”.


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