Unable to logon to Citrix Director with error ‘Attempt to connect CCS Failed’ in the Windows Application Log

Customer configured Amazon EC2 load balancer proxy on Director host, the following URI request has been forwarded onto EC2 load balancer via proxy, and EC2 load balancer relay 403 error packet( The HTTP request was forbidden with client authentication scheme ‘Anonymous’)

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http://<DDC_HOST>/Citrix/ConfigurationContract/v2

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Hence, authentication failed due to error ‘Attempt to connect CCS Failed’.

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