Account Upload Limits
- ShareFile Standard Plan: 10GB upload limit
- ShareFile Advanced Plan: 100GB upload limit
- ShareFile Premium Plan: 100GB upload limit
If you want to upgrade your plan that allows the maximum file size of 100GB for large uploads and downloads, contact the Citrix Sales team for assistance. Administrators on the account with “Request Plan Change” permissions can also upgrade the plan while logged into ShareFile.
If your upload process cannot be completed within 18 hours, ShareFile recommends breaking your upload into smaller segments.
Are you having trouble uploading a file that doesn’t meet these size restrictions? Check out common troubleshooting tips here.