Windows 10 v2004, 20H2, 21H1, 21H2 & 22H2 – Citrix Known Issues


Issue 8

Issue Description

Following upgrade to Windows 10 v2004, user personalization layer (UPL) services will no longer be able to start during logon. This prevents user layer disks from attaching or being created when users log into their desktops. Note, this issue does not impact App Layering User Layers, it only affects user personalization layer for Virtual Apps and Desktops

[UNI-78456]

Problem Cause

During upgrade to Windows 10 v2004 Microsoft is removing the UPL service key and service from the Winlogon chain.

Solution

This issue is fixed in Citrix Virtual Apps and Desktops 2009 or newer. This issue has also been fixed with the latest updates of 20H1/20H2.

Issue 9

Issue Description

App Layering fails to import a new OS Layer for Windows 10 v2004 with the error: “A failure occurred while importing the OS: Cannot handle more than two partitions on a disk.”

[UNI-79067]

Problem Cause

Importing Windows 10 v2004 as a new OS Layer fails due to Windows creating a recovery partition during installation which results in their being a total of three partitions for the image. This is greater than the maximum two partitions allowed for OS Import.

Solution

This issue is fixed in Application Layering 2009 or newer. Citrix recommends to upgrade the Enterprise Layer Manager (ELM) and do the import again.

Issue 10

Issue Description

Published images from App Layering running Windows 10 v2004 can take 5 minutes or longer to log into Windows and/or for the Start Menu to appear after login.

[UNI-79147]

Problem Cause

The issue is caused by missing dependencies between the App Layering uniservice, and the Windows Delivery Optimization Service (dosvc) and Storage Service (StorSvc).

Solution

This issue is fixed in Application Layering 2011 or newer. Citrix recommends to upgrade the Enterprise Layer Manager (ELM) and redeploy any images.


Issue 11

Issue Description

Audio redirection may fail after a reconnect of ICA session on Windows 10 Multi-session editions with Citrix VDA.

[CVADHELP-15804]

Problem Cause

Changes made in Windows 10 v2004 is causing this issue.

Solution

This issue is fixed in Citrix Virtual Apps and Desktops 2106 or newer AND 1912 CU3 or newer.


Issue 12

Issue Description

Upgrade to Windows 10 20H2 OR 21H2 may fail on machines that are configured to have domain administrator profiles managed by UPM

[UPM-3083]

Problem Cause

Changes made in Windows 10 v2004/21H2 is causing this issue.

Solution

There is no solution. Citrix is working with Microsoft to resolve this issue.

Workaround

Ensure the domain administrator profiles are not managed by UPM before upgrading to Windows 10 20H2 Or 21H2.

Issue 13

Issue Description

Following an upgrade to Windows 10 21H1, images running user personalization layer (UPL) will exhibit Start Menu issues, and users will be prompted to reboot the image to fix this issue. Rebooting the image will not fix it.

[UNI-83300]

Problem Cause

During upgrade to Windows 10 21H1 Microsoft is removing a Uniservice depedency for login services.

Solution

There is no solution. Citrix is working on a fix for this issue.

Workaround

When authoring the master image which was upgraded to Windows 10 21H1, the VDA can be uninstalled and reinstalled (including UPL) to resolve the issue.

Issue 14

Issue Description

“The trust relationship between this workstation and the primary domain failed” error occurs after MCS VDAs are upgraded from an earlier version of Windows 10.

Problem Cause

The dependency of “Citrix Pvs VMs agent” service is lost by the upgrade. See CTX251326 in detail.

Solution

Citrix is working with Microsoft to resolve this issue.

Workaround

Caution!
Refer to the Disclaimer at the end of this article before making changes to Registry.

  1. Edit the following registries after the MCS VM is upgraded, and restart the VDA.
    • Add “PvsVmAgent” to the “DependOnService(REG_MULTI_SZ)” entry in “HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanServer”.

    • Add “PvsVmAgent” to the “DependOnService(REG_MULTI_SZ)” entry in “HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanWorkstation”.

  2. Check if “Citrix Pvs VMs agent” service is depended by “Server” and “Workstation” service.

Issue 15

Issue Description

Upgrading the Virtual Desktop Agent from v2206 to v2209 on a Windows 10 22H2 machine shows a message saying “This program might not have installed correctly” by Program Compatibility Assistant.

[HDX-45244]

Problem Cause

Changes in Windows 10 v22H2 Operating System are causing this issue.

Solution

Citrix is working on a resolution.

Related:

  • No Related Posts

Leave a Reply