In Receiver’s error file you will find following message:
Launch error code: 3
Error launching the ICA file
Unable to launch using CCM (url)
at Dazzle.LaunchUtils.ICALaunchUtils.LaunchViaFile(String quotedIcaFilePath, String cmdline, String url)
Create the following exclusions for Imprivata hooking files in the client/end point registry:
[HKEY_LOCAL_MACHINESOFTWAREWow6432NodeSSOProviderISXAgentHookInit]
“Concentr.exe”=””
“SelfService.exe”=””
“AuthManSvr.exe”=””
“Receiver.exe “=””
“SelfServicePlugin.exe”=””
“wfcrun32.exe”=””