Could not open LDAP session to directory ” using local service credentials.Cannot access Address List configuration information. Make sure theserver ” is running.

Details
Product: Exchange
Event ID: 8260
Source: MSExchangeAL
Version: 6.5.6940.0
Component: Microsoft Exchange Recipient Update Service
Message: Could not open LDAP session to directory ‘<directory name>‘ using local service credentials.Cannot access Address List configuration information. Make sure theserver ‘<directory name>‘ is running. <server name>
   
Explanation

This event indicates that the Recipient Update Service was unable to contact a domain controller. The directory may not be available, or the name of the domain controller specified in the properties of the Recipient Update Service may be incorrect.

   
User Action

Check the status of the directory and verify that the domain controller name is correct in the Recipient Update Service. Verify that the specified domain controller is up and running and is reachable from the Exchange Server. Occasionally, this event may occur if the Kerberos ticket for the server has expired. If this is the case, the problem corrects itself on the next attempt.

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