|Component:||Microsoft Exchange Metabase Update|
|Message:||Failed to access the metabase, error code is <error code>.|
The metabase update agent cannot access the Internet Information Services (IIS) metabase. You will receive the following phrase in the Event Description: Failed to access the metabase, error code is [Error code number] (Error text.).
One possible cause is that IIS Admin Service is not started or is disabled. There could also be a problem with IIS, such as a corrupted metabase.bin file. Commonly, this event indicates that the metabase has become corrupt.
Root causes for MSExchangeMU Event ID 1009 are many and are associated with specific error codes. The most common error codes are listed as follows:
Verify that the IIS Admin Service is running correctly. Specific resolutions associated with the listed causes are as follows: