|Message:||%1: Failed to get the protocol IP address and port bindings from the metabase.|
|You will receive the following phrase in the Event Description:
%1 Cluster Service failed to get the protocol IP address and port bindings from
NOTE: %1: will be replaced with one of the following:
Exchange IMAP4 Virtual Server Instance – (VIRTUAL SERVER NAME):
[Storage Group Name] Exchange Virtual HTTP Server:
Exchange SMTP Virtual Server Instance – (VIRTUAL SERVER NAME):
Exchange POP3 Virtual Server Instance – (VIRTUAL SERVER NAME):
Exchange NNTP Virtual Server Instance – (VIRTUAL SERVER NAME):
By far, the most common cause of Event ID 1013 is metabase corruption.
Metabase corruption and other causes for Event ID 1013 and their resolutions
are discussed below.
Cause 1 – Metabase corruption itself can occur for a variety of reasons, including the following: antivirus software scanning the %systemroot%\system32\inetsrv\metabase.bin
file, Iisadmin.exe process stopped or killed unexpectedly, unsupported editing
of the metabase, and disk corruption or other hardware failures.
Cause 2 – The specific protocol container is missing in the Active Directory
Resolution 1 – On a stand-alone Exchange server, restore a full metabase
On a clustered Exchange server, restore a full metabase backup for the cluster
node that is experiencing this issue. Make sure that the backup was made before
you removed SMTP from the node. However, if a metabase backup is not
available, you must evict the node from which SMTP was removed from the cluster.
To rebuild Exchange SMTP for a single node of the cluster: Evict the node
that is experiencing this issue from the cluster. Use the Add/Remove Components
tool to remove the cluster components from the evicted node. Remove Exchange from the evicted node, manually if necessary. Remove and reinstall the SMTP
service on the evicted node. Use the Add/Remove Components tool to add the
cluster components back to the node. Reinstall Exchange and the appropriate
Resolution 2 – Restore the specific protocol container from backup.
Alternatively you can move all users and public folders from this server and
remove and recreate the cluster Exchange System Attendant.