%1 failed to start.

Product: Exchange
Event ID: 1004
Source: MSExchangeSA
Version: 8.0
Symbolic Name: evtAborting
Message: %1 failed to start.

This Information event indicates that an error occurred when the Microsoft Exchange System Attendant service (Mad.exe) initialized. Other symptoms you may experience when this event occurs include the following:

  • Various Microsoft Exchange services cannot start.

  • Domain controllers cannot be contacted.

This event may be caused by network-related problems.

User Action

To resolve this error, follow these steps:

  1. Review other Event IDs that relate to the Microsoft Exchange System Attendant service.

  2. Make sure that the global catalog can be contacted. This may involve detailed network troubleshooting. You may have to enable or change firewall ports, or both.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.


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