File %1 is missing or corrupt. It cannot be used.

Product: Exchange
Event ID: 1002
Source: MSExchangeIS
Version: 8.0
Symbolic Name: msgidChecksum
Message: File %1 is missing or corrupt. It cannot be used.

This Error event indicates that a file is missing or corrupted and cannot be used. Frequently, the Microsoft Exchange Information Store service will be unable to start.

User Action

To resolve this error, do the following:

  1. Locate the file specified in the event description.

  2. Make sure that the permissions are correct.

  3. Make sure that the file is not corrupted.

Note  If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.


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