|Message:||OALGen could not generate full details for entry ‘%1’ in address list ‘%2’ because the total size of the details information is greater than 64 kilobytes.
This Error event indicates that the full details for user %1 in Offline Address List (OAL) %2 will be truncated because the size of a specific attribute exceeds the default limit of 64 kilobytes per attribute. This error is typically associated with users who have an abnormally large list of e-mail proxy addresses or e-mail certificates.
To resolve this error, use the following list of attributes to examine the properties of the user specified in the error and determine which attribute is causing the error. After the attribute has been identified, perform one of the following two options to resolve the error:
The following list contains the attributes in a limited OAL when there has been no full download:
The following list contains the attributes included in a full details OAL, in addition to the seven attributes that are included in a limited OAL. The last two properties are in addition to the Unicode OAL.
Be aware that the OAL does not contain custom properties in the directory that an administrator has added, such as employee ID, organizational hierarchy information, or group membership information. Microsoft Office Outlook needs access to the server to be able to retrieve this information.
If you cannot resolve this issue, or you experience other problems or mail flow interruptions in the Exchange environment, contact Microsoft Product Support Services. For information about contacting support, visit the Microsoft Help and Support Web site.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.