Process %1: Configuration information for the current forest could not be found in Active Directory. To find the root cause of this error, increase the diagnostic logging level of the MSExchange Availability service.

Details
Product: Exchange
Event ID: 4005
Source: MSExchange Availability
Version: 8.0
Symbolic Name: LocalForestConfigurationNotFound
Message: Process %1: Configuration information for the current forest could not be found in Active Directory. To find the root cause of this error, increase the diagnostic logging level of the MSExchange Availability service.
   
Explanation

This Error event indicates that the AvailabilityConfig object could not be populated with configuration information about the local Active Directory® directory service forest. The AvailabilityConfig object encapsulates the local Active Directory forest configuration information for a cross-forest Microsoft® Exchange Availability service. It also defines an account that trusts the cross-forest Exchange Availability service. There is only one AvailabilityConfig object per Active Directory forest. This event may occur when the Exchange Availability service does not access the configuration information about the local Active Directory forest.

This event can be logged because of various reasons. Increase the diagnostic logging level of MSExchange Availability service to find the root cause of this error.

   
User Action

To find the root cause of this error, follow these steps:

  • Increase the diagnostic logging level of MSExchange Availability service. To do this, follow the steps shown here:

    Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system. Problems resulting from editing the registry incorrectly may not be able to be resolved. Before editing the registry, back up any valuable data.

    1. Start Registry Editor (regedit).

    2. Locate the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange Availability\Diagnostics

    3. In the results pane, change the Value data of all keys (except Default) to 5.

    4. Exit Registry Editor.

  • Review related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

If you cannot resolve this error using the options suggested here, contact Microsoft Product Support Services. For more information, visit the Microsoft Help and Support Web site.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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