The local server couldn’t be found. Microsoft Exchange can’t update the Active Directory Application Mode (ADAM) credentials. The exception is %1. Make sure that the service account used by the Microsoft Exchange EdgeSync service has permission to access the local Exchange server object in the Active Directory directory service. Also make sure that the FQDN of the computer matches the FQDN attribute of the server object in Active Directory.

Details
Product: Exchange
Event ID: 1004
Source: MSExchange Message Security
Version: 8.0
Symbolic Name: LocalServerNotFound
Message: The local server couldn’t be found. Microsoft Exchange can’t update the Active Directory Application Mode (ADAM) credentials. The exception is %1. Make sure that the service account used by the Microsoft Exchange EdgeSync service has permission to access the local Exchange server object in the Active Directory directory service. Also make sure that the FQDN of the computer matches the FQDN attribute of the server object in Active Directory.
   
Explanation

This Error event indicates that because Microsoft Exchange cannot locate the local server, it cannot update the credentials that are used by the Microsoft Exchange EdgeSync service to authenticate to the Active Directory Application Mode (ADAM) directory service. The EdgeSync replication account credentials are used by the Hub Transport server to authenticate to ADAM during the EdgeSync synchronization process. The credentials are stored on the Exchange server object in the Active Directory directory service. The Microsoft Exchange EdgeSync service must periodically update these credentials so that they do not expire. The Microsoft Exchange EdgeSync service cannot locate the Hub Transport server in Active Directory to update the credentials. For more information, see Understanding Edge Subscription Credentials.

   
User Action

To resolve this error, do one or more of the following:

  • Verify that the service account that is used by the Microsoft Exchange EdgeSync service has permission to access the local Exchange server object in Active Directory.

  • Verify that the fully-qualified domain name (FQDN) for the local server is the same as the FQDN attribute of the server object in Active Directory.

  • Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

  • If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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