The Microsoft Exchange Transport Log Search service failed to access %1 because of insufficient access permissions. The exception message is: %2.

Details
Product: Exchange
Event ID: 7009
Source: MSExchangeTransportLogSearch
Version: 8.0
Symbolic Name: LogSearchUnAuthorizedFileAccess
Message: The Microsoft Exchange Transport Log Search service failed to access %1 because of insufficient access permissions. The exception message is: %2.
   
Explanation

This Warning event indicates that the Microsoft Exchange Transport Log Search service can’t access the specified directory because of insufficient permissions.

The Microsoft Exchange Transport Log Search service is used by the Get-MessageTrackingLog cmdlet in the Exchange Management Shell and the Message Tracking tool in the Exchange Management Console to search the message tracking logs on the Hub Transport server, Edge Transport server, or Mailbox server.

The location of the message tracking logs is controlled by the MessageTrackingLogPath parameter on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet. By default, the message tracking logs are located at C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs\MessageTracking.

By default, the following permissions are assigned to the message tracking log directory:

  • Administrators: Full Control

  • System: Full Control

  • Network Service:

    • Modify

    • Special Permissions: Delete Subfolders and Files

   
User Action

To resolve this warning, set the following permissions at the location that is specified by the MessageTrackingLogPath parameter on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet:

  • Administrators: Full Control

  • System: Full Control

  • Network Service:

    • Modify

    • Special Permissions: Delete Subfolders and Files

For more information, see the following Microsoft Exchange Server 2007 topics:

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

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