%1: The RPC call to the service to bring the cluster resource online failed.

Product: Exchange
Event ID: 1011
Source: MSExchange Cluster
Version: 8.0
Message: %1: The RPC call to the service to bring the cluster resource online failed.

This Error event indicates a failure to bring the specified Microsoft® Exchange Server 2007 cluster resource online. This event may occur when one or more of the following conditions are true:

  • The specified Exchange Server cluster resource depends on another cluster resource which is not online or did not come online.

  • The specified resource refers to a mailbox or public folder database which may be inconsistent or corrupted.

  • There may be networking issues which prevent the specified resource from contacting an Active Directory® server.

  • The user account for the specified resource does not have sufficient permissions to bring the resource online.

User Action

To resolve this error, follow these steps:

  • Review other related Error and Warning events in the Application and System logs. These related events may help you find the root cause of this error.

  • Review cluster logs for any related failures. Cluster logs are located at %SYSTEMROOT%\Cluster\Cluster.log.

  • For more information, see Troubleshooting High Availability Configurations.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.


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