7021687: ActiveX Error: “Object does not support…”

This document (7021687) is provided subject to the disclaimer at the end of this document.

Environment

Reflection for HP version 13.0 through 14.x

Reflection for UNIX and OpenVMS version 13.0 through 14.x

Situation

When using Reflection’s ActiveX control in a Window’s form, users may see one of the following errors when loading the ActiveX application:

"Object does not support this property or method."

or

"Failed to load control r2winctrl from r2axctrl.ocx. Your version r2axctrl.ocx may be out dated. Make sure you are using the version of the control that was provided with your application."

Resolution

To resolve this error, either re-compile the ActiveX application using the version of Reflection that resides on the end user’s workstation, or upgrade the end user workstation so that it is running the same version of Reflection that was used to compile the ActiveX application.

Cause

These errors occur when the version of Reflection’s ActiveX control used in the Window’s form does not match the version of Reflection ActiveX installed on the end user’s workstation.

Additional Information

Legacy KB ID

This document was originally published as Attachmate Technical Note 1754.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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