Updating from a CID hosted on a Linux Parent Updater machine on SAV 9.11.x presenting it’s own update cache as a share to other Linux/Unix Endpoints. The following error messages or similar may be seen. The update will then fail:
2015-12-08 09:34:19: update.failed Failed to download ‘//172.21.96.40/SophosUpdate/Primary/savi/builtin_engine/64/libssp.so.0’: no such file. Please check PrimaryUpdateSourcePath.
2015-12-08 09:34:19: update.failed Failed to replicate from all update sources
Applies to the following Sophos product(s) and version(s)
Sophos Anti-Virus for Linux 9.11.x
What To Do
Following architectural changes in version 9.11.x it is necessary on the Parent Updater Linux machine to set the savconfig parameter :
“PrimaryUpdateAllDistros” to “true” (/opt/sophos-av/bin/savconfig set PrimaryUpdateAllDistros=true)
This will allow all files to be download by the Parent Updater Linux machine from SEC and to be presented to the Linux/Unix Endpoints to be updated.