Event ID 1038 — Windows Installer System Restart

Event ID 1038 — Windows Installer System Restart

Updated: December 16, 2008

Applies To: Windows Server 2008 R2

Windows Installer can determine when a restart of the computer is necessary and automatically prompt the user to restart it immediately after an application has been installed. This usually occurs if the installer needs to replace any files that are in use during the installation.

Event Details

Product: Windows Installer – Unicode
ID: 1038
Source: MsiInstaller
Version: 5.0
Message: Windows Installer requires a system restart. Product Name: %1. Product Version: %2. Product Language: %3. Type of System Restart: %4. Reason for Restart: %5.

Restart Windows

To restart Windows:

  1. Click Start, click the arrow to the right of the lock icon, and then click Restart.
  2. If you did not anticipate having to restart the computer, clear the Planned check box.
  3. In the drop-down list, select the appropriate reason for the restart, and then click OK.

Note: You can also restart your computer and document the reason from the command line, by typing shutdown /r. For help with using the shutdown command, type shutdown /? at an elevated command prompt.


Log into the computer.

Related Management Information

Windows Installer System Restart

Windows Installer Service


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