Running Altiris 8.5 on Windows 2016 server and trying to manage an application or software product. When I go through the process and prepare to save I get message “An error has occurred while saving softwar product change. Check server log” Are there a common fix for this error message?
Thanks
After upgraded to Altiris Agent 8.5.4249. the operation of reinstall Altiris Agent from Symantec Management Console become very hard.
there are Error 1722 while reinstalling task management, and
Failed to copy the Symantec Management Agent install service
Failed to push the Symantec Management Agent install service
Failed to run the Symantec Management Agent install service on {0}
May I seek for your help please. Thank you!
Hi
Currently in our enviornment, Atiris as deployment solution of Win OS, MSI packages and legacy setups. As Microsoft is already relased a new tool named MSIX packaging tool to manage the automate installaton of application installers of format of exe, msi, appx (appv ) to new format MSIX.
Need to know Altiris deployment kit would support the MSIX format packages/installer to deploy in an enterprise level ? If not , does Symantec is going to release new version of Altiris deployment tool to support the msix format ?.
Thanks,
Naveen
Hi,
I have with boot from PXE.
Altiris server – windows server 2016
DHCP server – Centos 7
If the computer has same IP subnet as servers – same error.
Thank you
Hi experts!
I’m new to this world of Altiris, my expert is strong in SCCM. I’m using Symantec Management Console 8.5 (last version) and I need to check the network segments that are currently loaded in the console (similar to Boundaries in SCCM): can someone tell me how to check that configuration?
In the same way, I must carry out a search for equipment across the entire network, but I don’t have the network segments: can this action be done?
Thanks for your help.
Regards,
Hi All,
I have a very wired issue with one of my windows 2008 r2 server ( which was working previously ) , i have configured Altiris Dagent service to log on as ‘LOCAL SYSTEM’ then none of the job is executing ,job just running forever without any sucess or failure ,when i use my domain account which have admin privilege on the system job executing as normal.I have granted permission to LOCAL SYSTEM to ‘log on as a service’ in security policy and also SYSTEM is not part of the ‘deny log on as service’ .Any idea what might be causing this issue .
Thanks In advance.
Sajeesh
If you get an error 161 trying to open the console here is the solution:
Open regedit
Go to hkey current user
Go to software
Delete the Altiris Key, the whole thing.
Reopen console and it sets your preferences back to as if you just installed it for the first time.
Had 3 users with broken ghost consoles and it fixed all 3.
To patch a server in our company our admins have to execute a multistep process to bring the server into “Maintenance Mode” where they can safely apply the patch, test the server after teh patch has been applied and return the server from “Maintenance Mode”
Automating the tasks from Altiris seems straight forward but I can’t figure out how to tell the Endpoints within this sequence that they may download and install their patches.
Once I get that solved I’m hoping it won’t be too difficult for Altiris to acknowledge that the patches have been installed and proceed with the automated testing and restoration of the server.
To give you an idea of what I have been able to build:
I’ve created a Server Patch Job with tasks that:
Run a script locally on the endpoint that tells our monitoring system that the endpoint is now in maintenance mode and to ignore any events or triggered alerts for this endpoint.
Checks to see if any sessions are open and moves them to one of the other available servers
Pulls Server from Cluster
Checks to see if any admins are logged into the server and passively waits or aggressively kicks them out of the server
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I thought I could script the execution of AexPatchUtil.exe but that doesn’t seem to install the patches that have been listed on the endpoint for installation.
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Places Server back into cluster
Confirms application is running again
Executes quick test of application
Removes Server from Maintenance Mode
The Symantec documentation and Support say to create a Software Update Policy per target and set the schedule to neve run. Then when I want to patch my endpoints modify the schedule and settings so the endpoint will patch itself after the successful config update. Seem slike extra work to turn policies on and off and let the servers do as they please during the patch window.
Any ideas?
I am trying to install and run Ghost Solution Suite 3.3 RU3 on a Windows Server 2012 R2 operating system.
The image of my OS already has 2005 SQL Express. It is my understanding that this version of ghost requires SQL 2014 Express. I install SQL 2014 Express after uninstalling 2005 and then I install GSS console. I am able to install everything with no errors. However when I go to open the GSS Console using the desktop icon i continuosly receive the same error message
“Unable to connect to the Symantec Ghost Solution Suite Server DB Management Service. Please ensure this service is started and running currently.”
This service does not exist however there is a service called Altiris Deployment DB Management.
I have looked into this issue on multiple sites and basically have tried everything suggested but ultimately get the same error message everytime. Is there something I am doing wrong in the installation? IS it a problem with SQL?
The worst part is I had this working at one point but then went to recreate the process and I cannot get passed this point.
We have around twenty thousand computer in our environment, And some user’s having local administrator access on their computer (workgroup computer).If any administrator user uninstall the SMA, Computer entry removed immediately from the console. Now we are unable to identify which computer agent uninstalled.
Suggestion : Computer entry should be available on the console as like Symantec other product like: SEPM & SCSP etc.If the function isn’t available in Altiris please add it OR give me any other solution to identify computer after uninstalling.
