DDC can't connect to database

Solution 1

Check transcation log of database and shrink it if it is full. Make sure that the SQL server is running in Primary synchronized, Mirror restoring mode before shrink operation.

Remove mirror from the primary SQL Server

Modify the recovery model to simple

Right click the database and shrink the transaction log

Backup the database and transcation log, copy them to Mirror database server

Restore the backup with NORECOVERNY option on Mirror database server

Select the database and select mirror task on primary database server

Click Configure Security to start Mirroring wizard

Select Yes on Witness server page

Solution 2

Restore DDC’s SID in database to AD

Check the DDC SID in database with that in AD. If the SID of any of the DDC is mismatched in database,we need to restore the SID in database to AD with a tool called ADRestore.

Run .psgetsid.exe Domainddcname

Check analystic.service in database

Run ldp in AD to find the objectguid and objectsid of the deleted items

Run .ADRestore -r <object ddc> and select the right SID to restore


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Director Error- “Cannot retrieve data” while Retreving User Connections on the Director

Note : Before following the steps, make sure you have a backup of the database.

1) Remove the line with ‘00000000-0000-0000-0000-000000000000’ value in the table MonitorData.DesktopGroup on the database. This line is the first one.

To do so :

>>Go into the DBTablesMonitorData.DesktopGroup, right click, edit top 200 rows.

>>Try selecting the row on the left so everything is highlighted. Right click on it and delete row

2) Restart monitor service on both controller

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Vertias Error EC950020

I need a solution

When I try to recover using the recovery disk I only show the last backup made. If I chose all files I can chose an older backup but I get this Error EC950020: Enter a valid system index filename to continue. If I use an older recovery disk from Vertias 16 I can chose any file I want with no problem.

What I noticed that all the backup images have a V2I file extension. When you use the SP4 recovery DVD it changes the last backup image to a SV2I file extension. It will error out if you use all files to get to get to the previous files that are V2I extensions. If I use a recovery DVD that I made in 2018. This doesn’t happen. I made a new recovery DVD using SP3 and the results are the same.



Sophos Anti-Virus for Linux: Suggested on-access exclusions on an Oracle Database server

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On Windows platforms, these files can be excluded using the file extensions. On Linux, this is not an option as file extensions are not used by the operating system. So the file exclusions should be made with the help of the local DB Administrator.

The following sections are covered:

Applies to the following Sophos products and versions

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Sophos Anti-Virus for Linux 9.15.0

Sophos Linux Security 10.4.0

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File Type Description Example
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Generally found in:


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Generally found in:


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Generally found in:


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Exclusions can be made on an individual file name basis or as a block using wildcards and common name attributes. When any exclusions are made, it is recommended to review the file and consider whether a scheduled or named scan needs to be created to check the file or directory regularly.


SophosEnterprise Console only supports path-based Linux and UNIX exclusions. Other types of exclusion can be directly setup on the managed computers. Regular expressions can be used to exclude file types and files systems.

If you’ve spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article.

This is invaluable to us to ensure that we continually strive to give our customers the best information possible.


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Forum Discussion – Symantec Backup Exec 2010.

I need a solution

Dear All,

My Backup Exec 2010 was working fine with no issue with Windows server 2008 standard.

The same server was upgraded to Windows server 2012.

When I checked Backup Exec 2010 functionality with the new operating system, everything is working fine as the program starts and backup jobs with no issue but every few minutes (almost 5 minutes, I am getting the following error message “Communications are down with the Backup Exec Services. Check to see if Backup Exec Services are running on “servername””.

Searching the above error message on the internet, many people suggested upgrading Backup Exec 2010 to Backup Exec 2010 R3.

But I don’t know how to upgrade from Backup Exec 2010 to Backup Exec 2010 R3 as I did not find any link. 

Please advise how can I get R3 upgrade or do anyone has a solution for the above.


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