Offline clients definition updates

I do not need a solution (just sharing information)

Here is our scenario: We have many Windows 10 laptops that very rarely see our internal company network nor do they see the internet. We have groups of these laptops that are taken to various locations throughout our region and setup on their own closed network using a router that is not connected to a WAN (no internet connectivity). This is done for the day then taken down at the end of the day. The one consistency that they have is that they all can connect to a single server that is set up on the closed network. When not in the field the servers do come back and get connected to our internal network and so they are able to keep Windows and SEP up-to-date. Though the laptops roam between which of the physical servers they are connected to, the servers will always have the same IP address on the closed network (lets use for example). So tablets/laptops can always connect to while on the closed network. I thought that making the servers GUPs and pointing the clients to look for a GUP at might be a solution to how to keep their definitions up-to-date but upon further reading about GUP best practices I read this:

“If the SEP clients you need to update using a GUP are not able to connect to the HTTP port used by the SEPM for client management, consider another method of updating clients.”

Unfortunately it can be many months that pass before the laptops see our internal network and this is usually a manual process when we put hands on each device and update them. Obviously with the laptops being on a closed network there isn’t much of an attack vector and it would be difficult for anything to spread from them as well but ideally we would be able to keep their SEP definitions up-to-date anyway in case staff deviate from our documented policies and processes and connect them another network or plug mass storage devices into them (we do have Windows Group Policy in place but there are some known ways around and we like to try to cover all of our bases).

Does anyone have any suggestions on how we might best keep the SEP clients up-to-date in this scenario?



Fit Anywhere & Compute Everywhere Even at the Tightest Edge

We previously discussed the huge shift towards edge computing, with data processing close to where it’s created, versus the traditional data center. The reasons? Cost, speed and the sheer number of connected devices. These factors combined make it impractical to move huge volumes of data to the cloud.

Space-saving design with zero footprint

Given this new dynamic, what do OEM users need at the edge in terms of compute? Power is a given, but a small form factor is also critical, as space is usually at a premium. And of course, these two requirements are no longer mutually exclusive options. As a case in point, I’m delighted to welcome the world’s most flexible, modular, zero-footprint PC to our line-up of diminutive yet powerful systems.

Good things come in small packages

Meet our latest, little beauty, the Dell OptiPlex 7070 Ultra, offering innovative design for compute, even at the tightest edge. Think tiny, powerful, space-saving, and clutter-free; as well as flexible, allowing for placement in tight corners. Despite the Ultra’s tiny size, you can also configure, expand and upgrade it as needed throughout the product lifecycle.

Ideal for OEMs

One question you might ask is, how does this fit into our portfolio? As head of our OEM Product Group, I see the OptiPlex 7070 Ultra as the perfect complement to our existing and hugely successful gateways and embedded PC range. This is yet another great option for OEM customers, who cannot afford to compromise on performance, but who need to operate in the smallest and tightest of spaces.

Size matters

In what scenario, might this product be used? Our gateways and embedded PCs are rugged and ideal for challenging environments, for instance, on the side of a roof or embedded in a cabinet on the manufacturing floor. In contrast, this product doesn’t offer extended operating temperatures, but is ideal for certain OEM customers, those who might need to run large digital signage in air-conditioned environments, at airports, in kiosks or on the shop floor in retail. We’re also seeing huge interest from medical device customers.

Packing a punch

Despite its size, the Ultra packs a mighty punch. You get performance and scalability to match your OEM customers’ needs, up to Intel® Core™ vPro™ i7 processors, 64GB of RAM, 1TB NVMe SSD and 2TB HDD.

The Ultra can fit into a custom monitor stand to create an all-in-one PC that supports a broad range of monitors. If you opt for the monitor stand, it comes complete with physical security options, designed to protect against tampering. However, a special mounting kit is available as a customized option for OEM customers, who, I know, from experience are likely to have creative ideas and want to mount the PC in all sorts of unusual spaces!

Display options

If using the monitor stand, the Ultra supports up to three displays from 19 to 27 inches. Without the stand, there are no limitations on monitor size. While a VESA bracket is available, we can also design bespoke mounting brackets to match your requirements as part of the customization process.

Power, data, video and audio are transmitted in one single cable when the Ultra is paired with Dell USB-C enabled monitors. The system is also enabled for remote power button and remote antenna as a custom configuration for embedded applications.

Decreased footprint with increased flexibility

In summary, this is a unique and compact beauty that refuses to compromise on power or flexibility. The ability to independently and fully upgrade elements means any space can be customized to fit your needs, on your own terms. That’s certainly music to the ears of our OEM customers. Think of it as the desktop you didn’t expect!

Now available globally!

What’s your reaction to the OptiPlex 7070 Ultra? As an OEM partner or customer, do you have ideas about how and where you might use this product? Do share your thoughts and questions. We’d love to hear from you!

Watch our video about the Dell OptiPlex 7070 Ultra here or learn more here.

Learn more about Dell Technologies OEM | Embedded & Edge Solutions

Follow us on Twitter @delltechoem and join our LinkedIn OEM | Embedded & Edge Solution Showcase page here.


SEPM synced to AD – best way to deploy clients?

I need a solution

Have SEPM syncing to AD and I see my main OU with computers and everything broken down – laptops, desktops, servers. Each of those have different deployments and different policies. There are a decent number of machines that need SEP installed…..and they show up in the Clients list as never checked in, or just no information in general. 

Is there an easy way to deploy a certain deployment to those machines? If I go to Install a client, I need to search. I thought there might be an easy way to get those machines that need SEP deployed.

Appreciate any insight. 



Blazing a New Path to Discovery at Texas Advanced Computing Center

The Texas Advanced Computing Center at the University of Texas formally launches its new Frontera supercomputer today — a system ranked at No. 5 on the latest TOP500 list. There’s good cause for excitement today at the Texas Advanced Computing Center (TACC) at the University of Texas, where the center is formally unveiling one of the world’s fastest supercomputers. This blazingly fast system, named Frontera, makes its debut at No. 5 on the latest TOP500 list of the world’s fastest supercomputers.1 Even better, Frontera has the distinction of being the fastest supercomputer at any university. At … READ MORE


no display on ext. monitor after SEE 11.1.3 or 11.2 installed

I need a solution

i have some Dell Latitude 5470, 5480 and 5490 laptops with Win10 Pro connected to a usb-c docking station. prior to installing SEE if i powered on the laptop or restarted with the lcd closed it would bootup and i get display on my ext. monitors. After i installed SEE 11.1.3 or 11.2 and the drive gets encrypted now when i power on or restart with lcd closed i go not get any display on the ext. mon.  they act like they are in hibernation with the power button led coming on and then going dim over and over. if i open the lcd on the laptop i see a constant led lit on the power button but no display on the laptop lcd.

if i press the space bar and type in user name, press tab and type in pwd it does continue to boot to the desktop.  

per Dell the docking station does not get recognized until during the Windows boot so with Encryption in place it will not boot to Windows until you login to SEE. yes i knew that.

any ideas or is this just the way it is supposed to work?

any respone is appreciated

thank you



XPS 13 is Finally Perfect. Smile!

EMC logo

At Dell, we are very proud of the XPS 13. Not only is it a laptop that embodies our continuous innovation, it is also a laptop that has garnered the admiration and accolades of the industry as a whole. Throughout the last few years, reviews have more or less deemed it a perfect laptop, except for one small thing – the placement of our camera. When we disrupted the industry in 2015 by introducing the first edge to edge InfinityEdge screen, it enabled us, for the first time, to fit a 13-inch display in an 11-inch … READ MORE


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Why does not all devices show up in console?

I need a solution

I have a number of klients with SEP-C installed and connectet to my portal.

In subscriptions i can see i use 85 licences, (devices, not server inkluded).

If i go to “Groups, Users and Devices” i count a total of 82 devises in 2 groups, (Desktops and laptops), and 22 servers in another group.

Desktop show 54 devices, but if i go into that group, only 49 is showing and is searchable.

same with the others, laptop counts 28, but only 27 exists, and servers show 22 and only 20 is there.

If i go to “Manage Devices”, i se today 102 of my total 107 devices, but some days it can be as low as 50.

We ran out of licenses because of we could not find a device in consol and had to reinstall it, then it needed a licens to be registered, and now we have a licens free again, without explanation?

Why does the portal do this?

And can we do something to fix it?



Win 10 Updates Fail with SEP 14.2 installed

I need a solution

We have seen a problem since October where a desktop running WIN 10 and SEP 14.2 fails to complete the windows update. The system will download and install the updates sometimes getting to 100% and then during the reboot, just come up to the spinning dots page and stay there. We have left a machine in this condition for weeks with no change. What we end up having to do is reboot the computer into safe mode, remove SEP with the removal tool, and then when we restart the system completes the update and starts normally. We have tried re installing SEP only to have it fail the same way during the next Windows update. NOTE, this seems to only be happening on desktop machines, we have not seen it on any laptops. About 40% of our desktops are experiencing this problem. Has anyone else seen a problem like this? We have upgraded SEP to 14.2 Build 770 and Windows 10 1803 or 1809.