Error “XDDS: 2367399E Cannot Create a Catalog Using AWS Host : Image Preparation VM Failed, Message No Facility Available for Disk Upload”


Citrix.Console.Models.Exceptions.ProvisioningTaskException A volume service instance could not be launched in your cloud connection. In Studio, select Hosting in the left pane and then select the cloud connection. Click Test Connection in the Actions pane. The test results should provide additional information.

at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.CheckForTerminatingError(SdkProvisioningSchemeAction sdkProvisioningSchemeAction)

at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeTask.WaitForProvisioningSchemeActionCompletion(Guid taskId, Action`1 actionResultsObtained)

at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeCreationTask.StartProvisioningAction()

at Citrix.Console.PowerShellSdk.ProvisioningSchemeService.BackgroundTasks.ProvisioningSchemeCreationTask.RunTask()

at Citrix.Console.PowerShellSdk.BackgroundTaskService.BackgroundTask.Task.Run()

DesktopStudio_ErrorId : UnknownError

ErrorCategory : NotSpecified

ErrorID : NoDiskContentTransferService

TaskErrorInformation : Terminated

InternalErrorMessage : No facility available for disk upload.”,””


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Voice call over AVAYA Softphone may have a choppy voice or humming sound after multiple users login, while using Receiver for Windows 

1. Enable the Audio policies as documented in this article:



Ensure Audio quality is set to Medium in Citrix audio policy

2. Added following in default.ica at C:inetpubwwwrootCitrixStoreApp_Datadefault.ica

; This is to enable Real-Time Transport


; This is to Allow Real-Time Transport Through gateway


; This is to set audio quality to Medium


; UDP Port range



3. Did a iisreset using following command on Storefront server < elevated command prompt>


4. Set HDX Adaptive Transport to “Preferred” in Citrix Policies

5. Do a group policy update on VDA hosting Avaya softphone application

gpupdate /force

6. The ICA file should have following entries:

[Avaya one-X Communi]











Domain=<Hexa Decimal>






InitialProgram=#Avaya one-X Communi


LaunchReference=<Hexa Decimal GUID>


LogonTicket=<Hexa Decimal GUID>









SessionsharingKey=<Hexa Decimal GUID>




Title=Avaya one-X Communicator






WinStationDriver=ICA 3.0

7. Test Avaya softphone, by calling an extension or direct phone number


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Dell’s 2021 Server Trends & Observations

With the start of a new year, we can say goodbye to the tumultuous and challenging 2020 – a year that brought about monumental changes in our industry through acquisitions, technology introductions, and of course, a shift to remote work force. No one could have predicted all the changes that happened last year, but now we have an opportunity to look back on how the server trends and technologies detailed by us last year impacted our industry. And as we have done for the past several years, we want to continue our tradition in Dell’s Infrastructure CTO group of highlighting some of the most interesting technology and industry trends we expect to see impacting our server incubation and product efforts this year. These trends were compiled by polling our senior technologists in the server organization, who are looking at the most impactful influences to their workstreams.

When the technologists provided their inputs, the underlying theme that emerged was the desire to life cycle data – curate, transport, analyze and preserve data – in the most effective and secure means, while producing the most efficient business outcomes from the infrastructure. Since the generation of data has continued to increase, customers are looking for ways to leverage third-party services in an integrated offering to allow them to understand how to more quickly analyze and value the right data in the most cost-effective and secure manner. This paradigm has also forced owners of the IT equipment that performs these analyses to ensure they are using the most effective technology integrations. These integrations need to be managed with the minimal amount of operational expenses across a continuum of Edge, Core and Cloud architectures. Finally, 2020 created another challenge to carry forward, which is the ability to adopt new technologies with more remote staff and remote users stressing the infrastructure in means and methods not expected this early in most digital transformation plans.

So, with that introduction, let us provide you the Top Trends for 2021 that are influencing our server technology efforts and product offerings:

  1. aaS becomes the Enterprise theme. As technology velocity continues to rise, enterprise customers deal with constrained budgets and legacy skillsets while still needing to focus on differentiated business outcomes with the most beneficial price/performance and least amount of bring up and maintenance overhead. The options for on-prem Infrastructure aaS offerings allow customers to be nimble and focus on their business value through diverse deployments while maintaining their data security and governance with trusted infrastructure.

  1. Server Growth is Building Vertically. As customers look for the most efficient outcomes from their infrastructure, the industry will continue to see more verticalization and specialization of offerings. Integrated solutions will address packaging and environmental considerations; SW ecosystem enablement and domain-specific accelerators address unique performance and feature requirements that are optimized for specific business outcomes.
  1. More Data, More Smarts. The challenges with data velocity, volume and volatility continue and require continuance of AI/ML adoption for analytics while increased focus on solving data life cycling challenges arises. The integration of data curation models, transport methods, preservation and security architectures with faster analysis will all be key to support and monetize the Internet of Behaviors.
  1. The Emergence of the Self-Driving Server. Customers will start seeing the use of telemetry, analytics, and policies to achieve higher levels of automation in their systems management infrastructure. Similar to the driver assist/autonomy levels of autonomous vehicles, AI Ops capabilities with systems management will usher in the era of moving automated tasks to automated decisions, with implementations showing up in addressing runaway system power and policy advising recommendation engines.
  1. Goodbye, SW Defined. Hello, SW Defined with HW Offload. Application architectures are evolving to create control plane and data plane separation. Control planes stays as a software layer and the data planes move to programmable hardware in the form of service processor add-in-cards which allow bare-metal and containerized applications to run with disaggregated infrastructure software (network virtualization, storage virtualization, GPU virtualization, security services), creating Intent Based Computing for customer workloads.
  1. 5G is Here! Seriously, it is this year. After several years of hype and promises, we will see the proliferation of 5G and with it will come shifts in paradigms around communication infrastructure, remote management models and connectivity that impact server form-factors and features. As businesses develop more edge infrastructure to handle the generation and influx of data, 5G will create the need for customers to reevaluate their edge connectivity and infrastructure management offerings to take advantage of 5G capabilities.
  1. Rethinking Memory and Storage to be Data Centric. The industry is moving from Compute-Centric Architectures to Data Centric Architectures and that transition is driving new server connected memory and storage models for IT. Technologies around persistent, encrypted and tiered memory inside the server along with remotely accessed SCM and NVMe oF data through new industry fabric standards are creating innovative IT architectures for optimal data security, scaling and preservation.
  1. Adopting new Server technology while Being Remote. The world has changed, and businesses have been forced to not just map a digital transformation but realize it to operate. Companies dealing with faster digital transitions of tools, processes and infrastructure need to operate with a remote work force. This transition is forcing companies to evaluate new server technologies and assess resource requirements which will emphasize the necessity to utilize server capabilities around debug, telemetry and analytics in a remote fashion to keep business continuity going forward.
  1. It’s not a CPU Competition, it’s a Recipe Bake-off. The processor landscape is changing, and it is becoming an environment of acquisitions, specializations and vendor differentiated integrations. We see Intel, AMD and Nvidia all making acquisitions to provide each with CPUs, DPUs and Accelerators in their portfolio. The real winner will be able to leverage their portfolio of silicon products and software libraries to form recipes of integrated offerings for targeted workloads to help end customers optimize business outcomes.
  1. Measure your IT Trust Index. Security around server access and data protection has never been more challenging, so customers need to be able to quantify their security confidence in order to gauge infrastructure trustworthiness and identify digital risks. Customers need to analyze product origins and features, new security technologies and segment specific digital threats in the backdrop of increasing regulatory landscape to formulate their measurement of IT trust from the Edge to Core to Cloud.

As we focus on the new year, new technologies and new initiatives, we welcome the opportunity to go deeper with each of these trends with our customers and their specific views and challenges. Reach out to your account team for an engagement and follow us on Twitter to stay up to date.


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    Law Firm DLA Piper Launches Security Tokenization Platform TOKO

    Image from Shutterstock

    On November 22, DLA Piper, a law firm operating in more than 40 countries, announced the launch of its new security token platform TOKO, which will allow investors to purchase fractions of tokenized assets. The project was developed in collaboration with Aldersgate DLS (Digital Ledger Solutions), and is built on Hedera Hashgraph, Hyperledger Fabric, and Microsoft Azure.

    Hedera is a decentralized public network where developers can build secure applications with near real-time finality. The platform is governed by a council consisting of some of the world’s leading organizations, including Boeing, Deutsche Telekom, Google, IBM, UCL, LG Electronics, and Tata Communications.

    TOKO leverages Hedera Hashgraph’s consensus algorithm and time stamping to deliver a secure tokenization service through the platform. Moreover, the Hedera Consensus Service (HCS) will provide transaction ordering through a Hyperledger Fabric network with various organizations, peers, and orderers. According to DLA Piper, the network will be deployed in the Microsoft Azure cloud environment, connecting to the Hedera public mainnet.


    In the announcement, DLA Piper and Aldersgate DLS claimed to have successfully completed the first tokenization project on the platform, featuring a fine art asset. This month, the artwork, created by Chinese artist Wang Xiao Bo, was commissioned and purchased by a select group of the company’s Hong Kong partners in an unregulated security offering.

    Scott Thiel, Partner at DLA Piper, said that the company will try to deliver a full ecosystem for digital asset tokenization, and that TOKO was only the first step. He further stated that the firm will utilize investor feedback and build out collaborations with new consortium partners to create a “robust, trusted marketplace for digital assets.”


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    Citrix Cloud Virtual Apps and Desktop Service: Error in Studio while accessing various nodes “No Citrix Cloud Connector was found…….to be correctly recognized”

    Although installed 4 Cloud Connector and joined within different resource location, Cloud Studio is not able to recognize them hence cannot proceed to add resources.

    Under IAM not seeing all domains

    Below the error on adding a hosting connection:

    ” No Citrix Cloud Connector was found, either on the site or for the required zone. At least one Cloud Connector is needed for the site. Any configured zones containing hypervisors require at least one Connector per zone. New or recently moved Connectors may need a few minutes to be correctly recognized”

    User-added image


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    Citrix Cloud Licensing – Same device name shows with multiple device ID's and consumes multiple licenses

    Multiple Device IDs are seen in Citrix Cloud Licensing if user device is configured for random hardware address.

    MAC addresses connected to the network that generates the different Device IDs.

    Qualcomm Wi-Fi card has this option.

    You can experiment the same with following

    Open Wi-Fi Properties and click on Configure…

    Click on Advanced and then Network Address , add a new MAC address and click on OK.

    Logon to Cloud Workspace and launch any application/desktop.

    Check license detail in cloud. You will see new Device ID for the same endpoint for that user.

    Change Network address again and logon to Cloud Workspace and launch any app/desktop.

    Check license detail in cloud. You will see another Device ID for the same endpoint for that user.


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    How to Resolve the Error “Operation results in exceeding quota limits” while creating MCS catalog for the VDA hosted on Azure

    Going by the error message it seems to be an issue with the quota limit which points to the Azure subscription.. Solution is to add additional resources.

    Running the command “azure vm list-usage” will further confirm this.

    On the Azure side, you may get the following error {“code”:”OperationNotAllowed”,”message”:”Operation results in exceeding quota limits of Core}.

    Following articles talks about the Azure subscription.

    Most of the time when provisioning failure occurs due to quota limits, it is either Cores, NICs or Storage Accounts quota issue. So make sure you have sufficient cores, NICs and Storage Accounts to provision the VDAs.

    Please contact Microsoft support to increase the quota for your subscription, once the requested quota is provisioned by Microsoft retry the MCS catalog creation, it will be successful.

    User-added image