SMG: Is there any idle or initial processing time?

I need a solution

Hi Guys,

Is there any known idle time for SMG?

I mean in the event of no email coming, we can see that the first email that being process would have larger delay than the subsequence email…

Is this normal and expected? If yes, how many seconds or miliseconds is fine standard?

0

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Custom Log Format String

I need a solution

Hi there, 

I see an interesting problem: when I create a new Access Log Format using Custom format string, SGOS 6.7.4.3 starts logging that very string in the logs, instead of actual field data. So, in the log i see the custom string for every Access event over and over again.

The standard ELFF format strings work fine: logs look as they should. 

All I’m trying to do is to add couple of additional fields to log, which are not included in ELFF format hence the need for Custom format string.

Anyone observed anything like this? Am I missing a tickbox somewhere? 

thanks!

0

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Symantec does not detect EICAR on big partition

I need a solution

Hello,

we have a Windows fileserver with SEP 14RU1MP2 installed on it. The fileserver has 6 partitions with different sizes. On 5 partitions SEP works great. But on the biggest partition it does not detect EICAR files which is really strange. The partition is 11 TB large.

I already repaired SEP together with the Symantec support and after that SEP works again good for a few days. The exeptions are also ok. But now we have that issue again.

Does anyone have an idea how to solve that issue?

Thank you!

0

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Re: ASL to extract IP from Cisco BGP4 ObjectID

Hi Mark,

I was able to separate the oid and ip address with the below example code using the substring function:

test.asl file

START {

a:rep(word) eol

}

do {

print(“Value”.a);

oid=substring(a,5,30);

ip=substring(a,36,50);

print(“OID “.oid);

print(“IP “.ip);

}

DEFAULT {

..eol

}

fs_match.txt

OID2=.1.3.6.1.4.1.9.9.187.1.2.5.1.3.10.236.48.23

run output:

./sm_adapter –file=fs_match.txt test.asl

ValueOID2=.1.3.6.1.4.1.9.9.187.1.2.5.1.3.10.236.48.23

OID .1.3.6.1.4.1.9.9.187.1.2.5.1.3

IP 10.236.48.23

Reference to the use of the substring function can be found in the 9.2 ASL Reference guide on page 85

Ron Miller

Advisor, Enterprise Technical Services

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