Condition for triggering warning message “XML Security checks can not be performed, once an XML message is found not wellformed.”

ADC throws this warning when XMLFormatAction is set to non-block for the first time

XMLFormatAction

One or more XML Format actions. Available settings function as follows:

Block – Block connections that violate this security check.

Log – Log violations of this security check.

Stats – Generate statistics for this security check.

None – Disable all actions for this security check.

1. set to block for the first time, no warning message

> rm appfw profile appfw_test

Done

> add appfw profile appfw_test -rfcprofile APPFW_RFC_BYPASS -type XML HTML -XMLFormatAction block

Done

2. set to values inlcude block

> rm appfw profile appfw_test

Done

> add appfw profile appfw_test -rfcprofile APPFW_RFC_BYPASS -type XML HTML -XMLFormatAction block log stats

Done

3. set it to non block at the first time, warning message displays

> rm appfw profile appfw_test

Done

> add appfw profile appfw_test -rfcprofile APPFW_RFC_BYPASS -type XML HTML -XMLFormatAction log

Warning: XML Security checks can not be performed, once an XML message is found not wellformed.

Done

> rm appfw profile appfw_test

Done


> add appfw profile appfw_test -rfcprofile APPFW_RFC_BYPASS -type XML HTML -XMLFormatAction stats

Warning: XML Security checks can not be performed, once an XML message is found not wellformed.

Done

4. set to log(non block) at the first time, the warning message display, but no warning at the later setting

> rm appfw profile appfw_test

Done

> add appfw profile appfw_test -rfcprofile APPFW_RFC_BYPASS -type XML HTML -XMLFormatAction log

Warning: XML Security checks can not be performed, once an XML message is found not wellformed.

Done


> set appfw profile appfw_test -XMLFormatAction stats

Done

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ShareFile FTP – Setup Configuration Examples

Article Contents

Example Setup Configurations


Advanced Connections for ShareFile FTP

You can connect to ShareFile either via traditional FTP (port 21) or using an implicit SSL/TLS connection (port 990). For security, ShareFile only supports secure FTPS transfers, which are sent over SSL, and not SFTP transfers, which are sent over SSH.

ShareFile FTP login and server information can be found in the ShareFile web app. Navigate toPersonal Settings > Advanced Connections > FTP Settings

User-added image


If FTP Settings is not present, an Admin on your account can enable this feature within the Power Tools menu in the Admin section of their account.

User-added image

Example Setup Configurations

The following recommended setups have been verified by ShareFile Support. Use of these clients with settings not listed here may not be fully supported.

FileZilla Windows and Mac

  1. Click on File.
  2. Select Site Manager. A new window will pop up. Click New Site and set it up as follows:
  3. Name the connection. e.g. ‘ShareFile’
  4. Host – Server address
  5. Server Type – For FTP, select Regular FTP. For FTPS, select Require implicit FTP over TLS.
  6. Login Type – ‘Normal’
  7. User – Enter username in format subdomain/email address
  8. Enter Password – ShareFile account password
  9. Click on the Transfer Settings tab
  10. Select Passive Mode
  11. Click the Connect button

Ipswitch FTP

  1. Click File.
  2. Select Connect
  3. Select Connection Wizard
  4. Name the connection – e.g. ‘ShareFile’
  5. Connection Type –> Regular FTP: Select ‘FTP’ from drop down. Secure FTP: Select ‘FTP/Implicit SSL’ from drop down
  6. Enter Server Address
  7. Enter user name
  8. Format of ‘subdomain’/’email address’
  9. Enter Password
  10. ShareFile account password
  11. Click on the ‘Advanced’ button
  12. Select the ‘Advanced’ tab on the leftc
  13. Make sure the check box for ‘Use Passive mode for data connections’ is selected
  14. Click Ok and Finish

Cute FTP

  1. Click on the ‘File’ drop down menu
  2. Select ‘New’ –> Regular FTP: Select ‘FTP’ from drop down. Secure FTP: Select ‘FTP/Implicit SSL’ from drop down
  3. A new window will pop up
  4. Label – A connection name, e.g. ‘ShareFile’
  5. Host name – Server address
  6. Enter user name – Use format of subdomain/email address
  7. Enter password – ShareFile account password
  8. Login method – Normal
  9. Select Type.
  10. Under the Data connections type select: Use PASV
  11. Click the Connect button

Slow Transfers While Downloading From or Uploading to ShareFile

Numerous factors outside of ShareFile’s control could potentially impact your overall download or upload speed.

Size – Large files take longer to download/upload than small files. Many small files can take longer to download than one large file. Deep folder structures take longer to download/upload than simpler folder structures

ISP Capability

  • Your download or upload speed may vary depending on the quality of your connection, the presence of other users on your network such as in a shared or office environment, and various other factors related to your ISP. If your download or upload speeds are not satisfactory, please check your connection and consult your ISP.
  • If you are a customer located in the United States and would like to know more about national broadband availability and advertised vs actual average speeds, click here to view a 2015 study conducted by the Federal Communications Commission.
  • In the event that ShareFile is experiencing a significant issue with storage servers or infrastructure that is impacting customer downloads or uploads, real-time updates will be posted at https://status.sharefile.com/. You can subscribe to be alerted about future occurrences by phone or email.

Geographic Proximity

  • Under normal circumstances, the farther your data has to travel, the longer it will take to download/upload. ShareFile servers are located in multiple locations around the world. If your account’s files are stored primarily on the eastern coast of the US, for example, then upload or download speeds from China or Australia may be impacted by geographic proximity.
  • If you believe you are communicating with servers that are geographically distant to your working location, please reach out to ShareFile customer support about updating your primary storage server.

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