This document (7023275) is provided subject to the disclaimer at the end of this document.
Sentinel 8.2 Appliance
After upgrading the appliance to 8.2 there is an issue where access to port 9443 fails.It eventually fails with a 500 internal server error:org.springframework.web.util.NestedServletExceptio n: Request processing failed; nested exception is org.apache.tiles.definition.DefinitionsFactoryExce ption: I/O Error reading definitions.Caused by: org.apache.tiles.definition.DefinitionsFactoryExce ption: I/O Error reading definitions.
The network will never be connected to the internet so an offline copy of the file is needed.More details on how to do that:
1. Download the .dtd from the location specified in the DOCTYPE tag within tiles-template.xml (http://tiles.apache.org/dtds/tiles-config_2_1.dtd)2. Login to the appliance and do the following:3. mkdir /dtd
Note: feel free to use any path you wish, just be consistent in referencing it.
4. copy the downloaded .dtd file to /dtd (use SCP/ftp or whatever method you prefer to get the file onto the system)5. cd /opt/novell/common-service/webapps6. jar xvf root.war7. vi WEB-INF/tiles-template.xml
Change the “http://tiles.apache.org/dtds/tiles-config_2_1.dtd” entry to: “file:///dtd/tiles-config_2_1.dtd”
Note: if you used a different path other than /dtd, then use the appropriate path after file://
8. jar cvf root.war META-INF WEB-INF favicon.ico resources9. reboot the appliance
This is a situtation where the appliance does not have internet access (secure environment) so the appliance can not/should not access http://tiles.apache.org/dtds/tiles-config_2_1.dtd in tiles-template.xml.
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