System Attendant has finished an RPC call.Function: %1Return: %2

Details
Product: Exchange
Event ID: 3101
Source: MSExchangeSA
Version: 6.5
Message: System Attendant has finished an RPC call.<br/>Function: %1<br/>Return: %2
   
Explanation

This Information event indicates that the Microsoft® Exchange System Attendant service has finished an RPC call.

This event is only logged on servers on which you have set the diagnostic logging level to Medium or Maximum on the RPC Calls category of the MSExchangeSA component.

   
User Action

No user action is required. If you are experiencing problems with your Exchange environment, review the Application log for Warning and Error events that can help you discover the root cause of the problem.

Related:

Microsoft Exchange ActiveSync has been loaded: Process ID: [%1].

Details
Product: Exchange
Event ID: 3002
Source: Server ActiveSync
Version: 6.5
Message: Microsoft Exchange ActiveSync has been loaded: Process ID: [%1].
   
Explanation

This Information event indicates that Microsoft Exchange ActiveSync has been loaded on an Exchange Server computer.

   
User Action
  • No user action is required. However, if one or more of your mobile device clients cannot synchronize their mobile devices with the Exchange Server computer, do one or more of the following:

  • Review the Application log for Server ActiveSync Warning or Error events. Use the information in those event descriptions to diagnose the root cause of the problem.

  • Review the following resources:

Related:

Process %1 (PID=%2). DSAccess failed to obtain DNS records for domain %3.DNS Priority and Weight for the Domain Controllers in this domain will be set to the defaultvalues %4 (priority) and %5 (weight).

Details
Product: Exchange
Event ID: 2105
Source: MSExchangeDSAccess
Version: 6.5
Message: Process %1 (PID=%2). DSAccess failed to obtain DNS records for domain %3.DNS Priority and Weight for the Domain Controllers in this domain will be set to the defaultvalues %4 (priority) and %5 (weight).
   
Explanation

This Warning event indicates that the Exchange server is unable to retrieve information from the Domain Name System (DNS) service on the domain controllers in the local domain. Because of this Warning, clients may be unable to connect to the Exchange server. Microsoft® Exchange Directory Service Access (DSAccess) is a component of Exchange Server System Attendant service that queries for the DNS service records. This warning may be caused by any of the following conditions:

  • DNS service is unavailable

  • DNS service is not configured properly

In such situations, the Exchange server may also not be able to connect to the global catalog servers in the domain (see event 2106 for more information).

Note   System Attendant is the component in Exchange Server 2003 that is responsible for managing directory access. System Attendant includes various internal components, such as DSAccess and DSProxy, which communicate with Active Directory and cache directory information to increase the speed with which directory information is retrieved and to reduce the workload on domain controllers and global catalog servers.

   
User Action

To resolve DNS issues, do one or more of the following:

  • Run Ipconfig on Exchange server to test DNS service connectivity

  • Run Netdiag on the domain controllers to see if the Host (A) records are registered for the Exchange server

  • Run NSlookup on the domain controllers or global catalog servers to identify any DNS service misconfiguration

  • May need to reconfigure DNS service on the domain controllers and the Exchange server in the domain.

For more information about configuring DNS for Exchange 2003, see the Microsoft Knowledge Base article 322856, How to configure DNS to use with Exchange Server.

Related:

process name (process id) file nameThe log range read from the file “value” at offset value for error code bytes failed verification due to a range checksum mismatch. The read operation will fail with error %7. If this condition persists then please restore the logfile from a previous backup. For more information, click http://www.microsoft.com/contentredirect.asp.

Details
Product: Exchange
Event ID: 477
Source: ESE
Version: 6.5
Message: process name (process id) file nameThe log range read from the file “value” at offset value for error code bytes failed verification due to a range checksum mismatch. The read operation will fail with error %7. If this condition persists then please restore the logfile from a previous backup. For more information, click http://www.microsoft.com/contentredirect.asp.
   
Explanation

You may not be able to mount an information store database.

   
User Action

Locate a good copy of the damaged log file. Another copy may exist on either an Exchange online backup or recent server backup.

Related:

Unexpected Exchange mailbox Server error: Server: [%1] User: [%2] HTTP status code: [%3]. Verify that the Exchange mailbox Server is working correctly.

Details
Product: Exchange
Event ID: 3005
Source: Server ActiveSync
Version: 6.5
Message: Unexpected Exchange mailbox Server error: Server: [%1] User: [%2] HTTP status code: [%3]. Verify that the Exchange mailbox Server is working correctly.
   
Explanation

This Error event indicates that an issue on the Exchange Server 2003 computer may be causing Exchange Server ActiveSync processes to fail. The HTTP status code specified in the message provides more information about this event.

The user specified in the event description may experience the following symptoms:

  • User receives synchronization unsuccessful errors when they try to synchronize the calendar items to their mobile devices.

  • User cannot view calendar item on their mobile devices even after a synchronization process occurs without client-side errors.

This event may be caused by the following:

  • One of the files in the virtual directories used by Exchange ActiveSync may be damaged.

  • If you are running Exchange 2003 SP2, device security settings may not be configured correctly for your environment.

  • The UrlScan security tool may be causing calendar item synchronization to fail.

   
User Action

To resolve this error, try one or more of the following:

  • Delete and re-create the virtual directories used by Exchange ActiveSync. For detailed steps, see Microsoft Knowledge Base article 883380, How to reset the default virtual directories that are required to provide Outlook Web Access, Exchange ActiveSync, and Outlook Mobile Access services in Exchange Server 2003.

  • If you are running Exchange Server 2003 Service Pack 2 (SP2) computer, make sure that you have correctly configured device security settings for your environment. For information about the device security settings features added in Exchange Server 2003 SP2, see “Configure Security Settings for Mobile Devices”, in Exchange Server 2003 Help.

  • If you are using the UrlScan security tool, make sure that it is configured correctly. For informationa bout UrlScan, see Microsoft Knowledge Base article 326444, How to configure the URLScan Tool.

  • If these user actions do not let the user synchronize calendar items, move the mailbox of the user specified in the event description to a different Exchange Server computer.

For more information about how to troubleshoot Exchange ActiveSync synchronization issues, review the following resources:

Related: