File Sync between HA pair ADM is broken or not working

ADM-HA file sync is broken. ADC ns.confand backup files are not synced anymore from HA1 to HA2.

HA1:

[root@ CitrixADM:/var/mps/tenants/root/ns_conf] ls -altr */ns.conf | tail -5

-rw-rw-r– 1 pgxl nobody 692153 May 12 20:43 192.168.X.x/ns.conf

-rw-rw-r– 1 pgxl nobody 4223103 May 12 21:08 192.168.X.X/ns.conf

-rw-rw-r– 1 pgxl nobody 32625 May 13 04:48 192.168.X.X/ns.conf

HA2:

[root@ CitrixADM-Sec:/var/mps/tenants/root/ns_conf] ls -altr */ns.conf | tail -5

-rw-rw-r– 1 pgxl nobody 472707 Dec 5 20:20 192.168.X.X/ns.conf

-rw-r–r– 1 pgxl nobody 472214 Dec 5 20:20 192.168.X.X/ns.conf

-rw-rw-r– 1 pgxl nobody 3853285 Dec 6 15:34 192.168.X.X/ns.conf

From mps_config.log:

Sunday, 1 Dec 19 01:32:30.958 +0000 [Error] [DeviceFilesDownload[#61]] SCP failed for: /var/mps/tenants/root/ns_conf/tmp_194.69.x.x/ns_config.tgz

Saturday, 7 Dec 19 15:45:23.265 +0000 [Debug] [ConfigScheduler[#2]] ns_conf_file_mgr::deleteNS::directory deleted: /var/mps/tenants/root/ns_conf/192.168.x.x

Saturday, 7 Dec 19 15:45:25.938 +0000 [Debug] [ConfigScheduler[#2]] ns_conf_file_mgr::deleteNS::directory deleted: /var/mps/tenants/root/ns_conf/192.168.x.x

Saturday, 7 Dec 19 15:46:12.703 +0000 [Debug] [ConfigScheduler[#2]] ns_conf_file_mgr::deleteNS::directory deleted: /var/mps/tenants/root/ns_conf/192.168.x.x

Saturday, 7 Dec 19 15:46:35.729 +0000 [Debug] [ConfigScheduler[#2]] ns_conf_file_mgr::deleteNS::directory deleted: /var/mps/tenants/root/ns_conf/192.168.x.x

Sunday, 8 Dec 19 02:31:25.018 +0000 [Error] [DeviceFilesDownload[#98]] SCP failed for: /var/mps/tenants/root/ns_conf/tmp_192.168.X.X/ns_config.tgz

Tuesday, 10 Dec 19 03:46:08.947 +0000 [Debug] [DeviceFilesDownload[#134]] execute Command Output with error dump : tar: Error opening archive: Failed to open ‘/var/mps/tenants/root/ns_conf/tmp_192.168.x.x/ns_config.tgz’

Tuesday, 10 Dec 19 03:46:08.947 +0000 [Error] [DeviceFilesDownload[#134]] ConfFileFromNS::run::untar command “tar xzf /var/mps/tenants/root/ns_conf/tmp_192.168.x.x/ns_config.tgz -C /var/mps/tenants/root/ns_conf/tmp_192.168.x.x” returned error

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Error: “nsfsyncd: NSFSYNCD: Partial File-Sync 23” is Reported by NetScaler in High Availabilty

The ns.log files report several occurrences of the error “nsfsyncd: NSFSYNCD: Partial File-Sync 23”.

The nsfsyncd process synchronizes files, including the files which are not critical but must be synchronized between the primary and the secondary appliances.

Note: If no files are available on one of the primary or the secondary appliances, then the following error messages appear to alert the user. These error messages can be ignored as benign:

Aug 16 05:37:00 <local0.info> NS_LB nsfsyncd: NSFSYNCD: Partial File-Sync 23Aug 16 05:38:01 <local0.info> NS_LB nsfsyncd: NSFSYNCD: Partial File-Sync 23Aug 16 12:00:02 <local0.info> NS_LB nsfsyncd: NSFSYNCD: Partial File-Sync 23Aug 16 12:01:01 <local0.info> NS_LB nsfsyncd: NSFSYNCD: Partial File-Sync 23Aug 17 00:00:01 <local0.info> NS_LB nsfsyncd: NSFSYNCD: Partial File-Sync 23Aug 17 00:01:01 <local0.info> NS_LB nsfsyncd: NSFSYNCD: Partial File-Sync 23

You can see multiple entries because the file synchronization occurs periodically.

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