Error = The disk contains an unclean file system.
likely after upgrading Windows 10 from 1803 to 1909 in a previous layer it reenabled the Hybernate option.
Tag: File system
Cache file size of “Cache on device RAM with overflow on hard disk” is growing faster than “Cache on device hard disk”
- Cache Type = “Cache on device hard disk”
The block reservation of “Cache on device hard disk” is ONLY 4KB, and it’s random I/O.
- Cache Type = “Cache on device RAM with overflow on hard disk”
Since “overflow on hard disk” is vhdx format, the block reservation is 2MB & required for sequential I/O, which will provide better performance than legacy local write cache, but it will consume more filesystem usage.
Hence if there’s heavy IOPS occurred on target device, and RAM cache is running out of range, “overflow on hard disk” cache will be generated, which may grow very fast.
Related:
ShareFile Data Migration Tool Reference
Objective :
The ShareFile Data Migration Tool allows users to migrate a large amount of data along with folder ownership and permission to ShareFile from a Network Share or local file system.
OS Supported :
Win 7 , Win 8, Win 8.1, Win 10, Win 2008 Server, Win 2012 Server, Win 2016 Server
System Requirements :
.NET Framework 4.6.2 or later
Limitations
- This feature cannot be used by Client users.
- This application adheres to Microsoft File Path limits. Files that exceed the path limitation will not be migrated.
- In the unlikely event that a file transfer causes too much traffic on the ShareFile infrastructure, ShareFile may pause the transfer. The transfer will resume automatically.
- Files that are currently in use by another program will not be migrated.
- This tool does not support migrating more than 50,000 folders.
- This tool has not been tested on virtual machines, and cannot be fully supported in such an environment.
- Recommended Internet Speeds for Citrix Files Migration Tool 15 MBPS and up.
Best Practices
- Because files in use are not uploaded during the migration, ShareFile recommends using the Migration Tool during off hours in order to minimize interference with your users.
- For optimum performance, ShareFile recommends using the Migration Tool outside of US EST business hours.
- Avoid wireless connections when possible.
- The tool has been successfully tested for up to 3TB of data. If you have additional data to migrate, we suggest you break it up to be at or below 3TBs.
Multiple Transfer Options:
Data Only
Data and Permissions Mapped to Personal Folders
Data and Permissions Mapped to Shared Folders
Other links within this article:
Permissions Mapping
Manage Transfer
Uninstall
Migration Logs
Limitations
Max Transfers Handled
Installation
Click here to download the SFMT installation file.
Once downloaded, run the installation file to begin setup. If you do not have .NET Framework 4.6.2 or later installed on your machine, it will be installed for you. Once installed, a shortcut will be added to your desktop. You may also launch the app from the Start menu. For best results, ShareFile recommends installing the migration tool on the server or computer where your data currently resides.
Note: By default, this app installs to C:Program FilesCitrixShareFile
If you want to change the install location , click on “Options” button and specify the location.
AutoUpdate
When you launch the migration tool, it will automatically check for updates and prompt you to install when one is available. ShareFile recommends updating to the latest version.
Sign In to the Migration Tool
When launching the Migration Tool, you will be prompted to sign into your ShareFile account. Sign in to the account where you wish to upload files.
Auto Login Support – Once SignedIn the account details are encrypted and stored in app_settings.cfg file. This is done in order to avoid requesting of “Sign In” when app is launched next times. Admin can any time SignOut or delete this file to login using new sf account details. “app_settings.cfg” file is present in “USERNAMEAppDataRoamingCitrixShareFileMigration Tool”
Note : There are also unique files created containing migration details for each unique users signed in. These files are present in “USERNAMEAppDataRoamingCitrixShareFileMigration Tool”
Eg. Logged in using account “admin1@sharefile.com” and initiated migration and scheduled transfers. Now logged out and signed in using account “admin2@sharefile.com” and initiated migration. We would maintain two unique files containing the migration details. So if the user logs in back using the same account , the details are maintained. And these files are encrypted. No one can view the details.
Once Logged in , Admin would be provided with “Home Screen”
From the Home view, you can begin a new transfer, view your migration queue, and manage your scheduled migrations and provide feedback.
Users are also provided links to view
- Privacy Policy
- End User Agreement
- Term of Use
- Support Page
User would also be able to Send feedback or report problem using “Send Feedback” and “Report Issue” link.
Migration Menu
New Transfer – Initiate a new transfer
Manage Transfer – View transfer details ( In progress / Waiting / Completed / Cancelled )
Manage Schedules – View the schedulers created for migration
New Transfer
Admin would be able to initiate transfer using this option.
Transfer Selection View :
Note: Login using SF Admin account to transfer data along with ownership and permission.
If login using SF non Admin account, only data can be migrated not the ownership / permission
Transfer Type – ( Data Only )
Option used to migrate only data from source to ShareFile.
- Select directory to transfer : Use the browse button to select the source folder that you wish to migrate to ShareFile.
- Choose destination : Select the upload destination folder within your ShareFile account.
- Configure transfer options :
- Schedule Transfer – Allows you to schedule the migration in specific time frame. Enable the option and select the scheduler.
- Create a root folder to contain the transferred folders -This will create a folder on the root level and migrate all folders from this transfer inside of it
- Don’t upload files with more recent modified time on ShareFile – Enabling this option would not upload files when most recent file is present in destination folder selected in ShareFile.
Once all option are selected and clicked on Continue button, you will be provided with Pre Migration view
Pre-Migration View
1) Migration type – Specifies the type of transfer selected by the Admin
2) Source – Specifies the location from where the data is being migrated
3) Destination – Specifies the location to which the data is being migrated to
4) Total number of files – Count of files being migrated
5) Total Size – Total size being migrated
6) Expected Time – Approx. time that would be taken for the migration
7) File Types Excluded – Displays list of file types excluded. “Exclude” link provided to exclude any files from migration. Below view would be presented when clicked on same.
- User can unselect the file types which needs to be excluded as part of migration.
- Once un-checked the file types to be excluded , Click on Next Button.
If “Limit Transfer to certain file types” option is enabled – Below screen would be displayed.
8) Items Unable to Transfer – Displayed files/folders which are inaccessible and would not be migrated. If there are any files /folders which are inaccessible then link to Review the same would be provided. Below view would be provided clicking on same.
Files and Folders would be inaccessible if the user who is currently logged in does not have required permissions or if files are being currently used by other applications. Resolve the permission issue or close any application using the files and proceed with migration.
Note – Files/Folders which are inaccessible would not be migrated. You can still click on Transfer Files to proceed with the migration even when there are inaccessible files/folders.
.
- Select a directory to transfer: Use the browse button to select the source folder that you wish to migrate to ShareFile
- Configure folder permission options:
- Folder ownership only – Migrates only the folder ownership. Files and Folder would be migrated to the user’s Personal Folder who own the folders being migrated
- Folder ownership and access permissions – Migrates folder ownership along with the permissions. Files and Folder would be migrated to the user’s Personal Folder who owns the folders being migrated. Users that have permission to this folder would see the folder in Shared Folders.
- Create folders for users who haven’t logged in yet – If there are users whose account is created in ShareFile, but they have not logged in yet to create their Personal Folder, data cannot be migrated without this setting. Enabling this option will activate the account and migrate the data. Once the migration is complete, a password reset email will be sent to the user.
- Configure transfer options:
- Schedule transfer – Allows you to schedule the migration in a specific time frame.
- Create root folder for migration content named- Allows you to select the folder to which data+permission needs to be migrated. Unchecking the option would migrate the data to root of Personal Folders.
- Don’t upload files with more recent modified time on ShareFile – Enabling this option would not upload files when most recent file is present in destination folder selected in ShareFile.
After all the configurations are done, click on Continue button.
User would be prompted with Connect to Active Directory
User who has launched this application – If the current user logged in on the machine running the tool is domain user, then tool would automatically take those credentials to connect to that domain AD
Any other user – If user wants to connect to some other domain.
Note: It is recommended to run the tool on a machine which is connected to the domain from which the user’s details are being fetched for ownership and permissions migration.
Once all option are selected and clicked on Continue button, you will be provided with Pre Migration view
- Migration type – Specifies the type of transfer selected by the Admin
- Source – Specifies the location from where the data is being migrated
- Total number of files – Count of files being migrated
- Total Size – Total size being migrated
- Expected Time – Approx. time that would be taken for the migration
- File Types Excluded – Displays list of file types excluded. “Exclude” link provided to exclude any files from migration.
- Items Unable to Transfer – Displayed files/folders which are inaccessible and would not be migrated. If there are any files /folders which are inaccessible then link to Review the same would be provided.
Review missing accounts and groups – If there are any accounts or groups not present in ShareFile , then user would be provided with “review missing accounts and groups” link. Clicking on same would provide view to provide alternate account or group details.
If there are no accounts present in SF, file/folders would not be migrated. In order to avoid this, the Admin can edit the fields and proceed with migration.
Note: Group permissions would be done only if groups in SF are created using UMT. If groups are manually created in ShareFile, then permissions would not be migrated.
Permission migration files would be present in “USERNAMEAppDataRoamingCitrixShareFileMigration ToolPermission Data” folder.
If there are no conflicts then user would be provided with below view.
Click on Transfer Files to start the Migration.
Transfer Type – (Data + Permissions – Mapped to Shared Folders):
- Select a directory to transfer: Use the browse button to select the source folder that you wish to migrate to ShareFile
- Configure folder permission options:
- Folder ownership only – Migrates only the folder ownership. Files and Folder would be migrated to the admin’s Shared Folder and would be shared with the users who own a specific file/folder.
- Folder ownership and access permissions – Migrates folder ownership along with the permissions. Files and Folder would be migrated to the admin’s Shared Folder and will be shared with the users who own specific files/folders and with users who have certain permissions on the folder.
- Configure transfer options:
- Schedule transfer – Allows you to schedule the migration in a specific time frame.
- Don’t upload files with more recent modified time on ShareFile – Enabling this option would not upload files when most recent file is present in destination folder selected in ShareFile.
After all the configurations are done, click on Continue button.
User would be prompted with Connect to Active Directory
User who has launched this application – If the current user logged in on the machine running the tool is domain user, then tool would automatically take those credentials to connect to that domain AD
Any other user – If user wants to connect to some other domain.
Note: It is recommended to run the tool on a machine which is connected to the domain from which the user’s details are being fetched for ownership and permissions migration.
Once all option are selected and clicked on Continue button, you will be provided with Pre Migration view
- Migration type – Specifies the type of transfer selected by the Admin
- Source – Specifies the location from where the data is being migrated
- Total number of files – Count of files being migrated
- Total Size – Total size being migrated
- Expected Time – Approx. time that would be taken for the migration
- File Types Excluded – Displays list of file types excluded. “Exclude” link provided to exclude any files from migration.
- Items Unable to Transfer – Displayed files/folders which are inaccessible and would not be migrated. If there are any files /folders which are inaccessible then link to Review the same would be provided.
| NTFS Permissions | ShareFile Permissions | |||
| Download | Upload | Delete | Admin | |
| Full Control | Yes | Yes | Yes | Yes |
| Modify | Yes | Yes | Yes | No |
| Read and Execute | Yes | No | No | No |
| List folder contents | Yes | No | No | No |
| Read | Yes | No | No | No |
| Write | Yes | Yes | No | No |
| Special Permission | ||||
| Traverse folder/ Execute Files | Yes | No | No | No |
| List folder / Read data | Yes | No | No | No |
| Read Attributes | Yes | No | No | No |
| Read extended attributes | Yes | No | No | No |
| Create files / Write data | Yes | Yes | No | No |
| Create folders / Append data | Yes | Yes | No | No |
| Write Attributes | Yes | No | No | No |
| Write extended attributes | Yes | No | No | No |
| Delete Subfolders and files | Yes | No | Yes | No |
| Delete | Yes | No | Yes | No |
| Read permissions | Yes | No | No | No |
| Change permissions | Yes | Yes | Yes | Yes |
| Take Ownership | Yes | Yes | Yes | Yes |
Admin would be able to view transfer details (Transfer which are “In Progress”,”Completed”, “Pending” and “Cancelled”)
Transfer Status:
- Running: When clicked on “View” link across the job, below screen would be displayed.
Admin would be provided with transfer progress view. Admin can pause or cancel the transfer from this view.
- Pending – when clicked on “View” link across the job, below screen would be displayed.
Admin would be provided with transfer details. If the transfer is scheduled, then scheduler details will also be displayed.
Admin can Cancel the transfer as well.
- Cancelled – When clicked on “View” link across the job, below screen would be displayed
Admin would be provided with “Post Migration” View.
Admin would be provided with transfer details which includes – Migration type, Source , Destination , Total no. of files transferred, Successful Uploads, Link to open log file which contains successfully uploaded file list, Failed uploads , Link to open log file which contains failed uploads and reason for the same, Cancelled Uploads, Link to open log file which contains cancelled file list, Total transfer size and Total time taken.
- Completed – When clicked on “View” link across the job, below screen would be displayed.
Admin would be provided with “Post Migration” View.
Admin would be provided with transfer details which includes – Migration type, Source , Destination , Total no. of files transferred, Successful Uploads, Link to open log file which contains successfully uploaded file list, Failed uploads , Link to open log file which contains failed uploads and reason for the same, Cancelled Uploads, Link to open log file which contains cancelled file list, Total transfer size and Total time taken.
Manage Schedules:
Schedules allow you to choose when transfers are to be run. Admin can use this option to run migrations at times outside of peak usage hours.
Created schedules will be listed in this menu. Click Create New Schedule to make a new one.
Admin can View, Edit or Delete the schedules created using the options provided.
NOTE: Large data migration can be handled in better ways using Scheduler. We can schedule transfers outside of peak hours for max bandwidth and speed.
After the user creates a scheduler, the schedules should reflect correctly in Task Scheduler.
Make sure correct details have been added to task scheduler. When there are multiple slots selected, multiple instances should be added in Task Scheduler. Task Scheduler on that machine triggers the event to start migration tool and any migration scheduled in that time frame gets started.
Note: It is required that task scheduler should be working seamlessly on the machine where the tool is being run. And it is required that the user who scheduled the migration should be logged in. If User is not logged in, migration would not be initiated in that specific time slot.
ShareFile-induced Transfer Pause
In the unlikely event of the transfer causing too much traffic on the ShareFile infrastructure, ShareFile may pause the transfer. The Migration Tool will continuously attempt to resume transfer during this time. A warning message will be presented at the bottom of the transferring screen. The user will be unable to manually un-pause the transfer, but can cancel the transfer if desired.
If the number of retries exceeds 48, please contact ShareFile Support.
If the user receives the warning message: “Your account is currently not available to perform transfers”, the ShareFile-induced pause may still be enabled. The user can either wait for this to be resolved or try again later by closing and relaunching the application.
Uninstall the Migration Tool
To uninstall the tool, uninstall from the Programs and Features menu in Control Panel, or re-run the installation file. Note: Warning: Migration Logs that were created during transfers will be removed during the uninstall process.
Migration Logs:
Once the transfer is complete, you can review the migration details and any errors encountered during the migration process.
Log Files generated:
- SFMT [TimeStamp][FolderName].log – This log contains complete details starting from launch of the tool
- Transfer Info [TimeStamp][FolderName].log – This log contains verbose information for the transfer
- Transfer [TimeStamp][FolderName].log – This log contains all the files and folders that were successfully transferred.
- Transfer Failure [TimeStamp][FolderName].log – This log contains a brief explanation as to why a file failed to transfer.
- Transfer Cancelled [TimeStamp][FolderName].log – This log contains a brief explanation as to why a transfer cancelled.
NOTE: For debugging the issue “SFMT [TimeStamp][FolderName].log” and “Transfer Info [TimeStamp][FolderName].log” are required.
Logs are stored at USERNAMEAppDataRoamingCitrixShareFileMigration ToolLogs
Important Notes:
- Login using SF Admin account in order to migrate folder ownership and permission. If SF personal account is used, only data can be migrated.
- For migrating group permission on specific folder, it is required that the Group in SF should be created using UMT (User Management Tool)
- For accounts which are created in SF and not activated, data would not be migrated unless “Create folders for users that haven’t logged in yet” option is selected
- Data would not be migrated if specific account is not present in SF. Before starting the migration review the access permission file.
If there are any instance where account is not mapped, Admin can manually provide the email details save the changes and proceed with Migration.
Make sure to enter the email details under “Primary Email Address” column in the permission file created.
- This application cannot be used to transfer files to an on-prem restricted storage zone.
- This application adheres to Microsoft File Path limits. Files that exceed the path limitation will not be migrated.
- Files that are currently in use by another program will not be migrated.
- This tool has not been tested on virtual machines, and cannot be fully supported in such an environment.
Below are some statistics on successful migrations completed
| Sno | Total Size | Total Files | Time Taken |
| 1 | 3.21 TB | 314085 | 2d 23h 53m 11s |
| 2 | 2.89 TB | 14708 | 2d 13h 14m 51s |
| 3 | 2.09 TB | 13282 | 2d 1h 45m 44s |
| 4 | 2.09 TB | 254592 | 8d 5h 54m 13s |
| 5 | 1.92 TB | 9225 | 1d 12h 53m 33s |
| 6 | 1.73 TB | 6900 | 1d 10h 15m 53s |
Related:
psfs Failed to validate log
I need a solution
Hello All,
I recently faced an issue with my Laptop running Windows 8.1.
I believe it came from leaving a bootable USB Stick inserted while the machine went to sleep.
However, after getting it woken up by pressing the power button once it came up with a Windows Screen telling (picture1):
***
Recovery
Your PC needs to be repaired
A required device isn’t connected or can’ be accessed.
Error code: 0xc000000e
You’ll need to use the recovery tools on your installation media. If you don’t have any installation media (like s disc or USB device), contact your system administrator or PC manufacturer.
Press Enter to try again
Press F8 for Startup Settings
***
Unfortunately neither “Enter” nor F8 offerns anything but the screen above.
I sticked to the Preboot Execution Menu, selected “Log Files” and found that there might be something wrong around data integrity (picture2).
Is there any way to convince the software to let the Laptop start?
My understanding is that the Endpoint Protection is not operating as expected leaving the Filesystem unreadable for Windows, resulting inthat screen for recovery.
It would be most appreciated if someone could point me to where to go with that. I at least need to copy some data off that SSD, I don’t mind for a full OS re-install later on.
MANY THANKS IN ADVANCE!
Cheers
Chris
0
Related:
Do “Remediation Detection Preferences” actually do anything?
I need a solution
Hello!
I created a test detection rule (keyword-based) with “Item Modified” and “Item No Longer Exists” turned on, then scanned a Discover Target looking at a particular folder in which I had created a text file with the particular keyword. The scan found the file, but subsquent scans did nothing to the previous Incident after I had modified and deleted the file. Am I missing something here? The help files include the following description:
About automatically tracking incident remediation status
You can configure Network Discover to automatically track the remediation status of file system target incidents.
During the first Network Discover scan for a given file system target, incident metadata (resource name, policies violated, and so on) is added to the Discover incident remediation tracking catalog. If during a subsequent scan an incident stored in the catalog does not appear in the scan results, Network Discover marks the incident as remediated with one of the following status indicators:
Item modified. The item has been modified and no longer violates a policy. In the case where both the item and policy have changed, the incident will be remediated as Item modified. This option is off by default.
Policy modified. The policy that the incident violated has changed. In the case where both the item and policy have changed, the incident will be remediated as Item modified. This option is off by default.
Item no longer exists. The item has been moved, deleted, or renamed. This option is on by default.
I can find nothing on the discovered incidents to indiocate that these options have done anything. Are there additional steps that need to be taken? Am I misunderstanding the purpose? Any information here would be appreciated. Thanks!
0
Related:
how to configure content root for Linux file system scanner?
I need a solution
Can anyone help me configure the content root – direct entry – when creating a new Discover Target through the Enforce console to be used with a Linux file system scanner?
Step 14 of the “Installing File System Scanner” document (https://help.symantec.com/cs/dlp15.1/DLP/id-SF0B01…) says:
14. On the Enforce Server, create a New Target for the scanner File System type.
But I am having trouble with formatting the content root (direct entry) on the Scanned Content tab of the Discover Target properties. And when I attempt to start the Discover Target scan, I get the following error:
Failed to complete Share: //128.194.12.11/u01/scan-test1; error: The specified path cannot be found — System error 53 has occurred. The network path was not found.
On the server I am attempting to scan, I also see the following error:
WARNING: error posting file to detection server /u02/DLPscanner/outgoing/Job0155966121559681139787208652608.idx: Connection timed out (Connection timed out)
Any/all help would be most appreciated.
GiGi
a-carbo@tamu.edu
0
Related:
Using REST API for getting suspicious files from endpoints
I need a solution
This is refering to https://www.symantec.com/connect/forums/using-rest…
As per https://apidocs.symantec.com/home/saep#_send_a_sus… I was able to issue a “/api/v1/command-queue/files” command successfully which then returned the commandID.
Based on this ID I found the [BINARY_RESULTS_ID] in the [COMMAND] table with the given [COMMAND_ID] to run the “/api/v1/command-queue/file/{file_id}/content” successfully, too.
After saving the output so a file I was able to open the “archive” and saw two files:
– binary file
– metadata.xml
<?xml version="1.0" encoding="UTF-8"?>
<MetaFile>
<File Key="128" OriginalFileName="\?C:WindowsSystem32notepad.exe" OriginalFilePath="\?C:WindowsSystem32" FileName="fa2258b2cc57610861ed1279079e2854cce6768178fe7b3e952a56a990403e66" FileSource="filesystem" FileXORed="true"/>
</MetaFile>The only issue I’m facing now is that I’m unsure how to “convert” the binary file back to its original format (.exe)
I guess you would have to remove the XOR encryption.
0
Related:
File Data Retention When Scanning
I need a solution
Is it possible to retain flagged files during File System scans? If so is there a way to limit the size of the file that is retained? I would like to retain files flagged during discover scans for easier review but I would like to avoid retaining to large of files such as Access databases.
0
Related:
File Dynamics: How Data Breaches, Ransomware, and Compliance Transformed a Network File System Management Product to a Recognized Leader in Data Access Governance
With the approaching first year anniversary of the introduction of File Dynamics, I thought I would provide some insight on why we took the Storage Manager for Active Directory product, significantly enhanced its capabilities, and gave it a more applicable name. Origins File Dynamics is built from a heritage of technology first introduced in 2003 …
The post File Dynamics: How Data Breaches, Ransomware, and Compliance Transformed a Network File System Management Product to a Recognized Leader in Data Access Governance appeared first on Cool Solutions. buckgashler
Related:
Connector Sharing
Connector sharing allows you to share files stored in on-premises Network Shares and SharePoint locations, as well as other file storage services like Dropbox or Box. When sharing on-prem files, a copy of the file is uploaded to the sender’s File Box.
This feature allows you to:
- Share on-prem files securely via the Email with ShareFile or Get a Link options, without granting recipients access to your on-premises storage location.
- Share files stored in other file storage services via the Personal Cloud Connectors feature.
- Share files stored in a Connector with IRM protections. Click here for information on Protected Sharing. (This capability requires StorageZones Controller 4.2 or later)
System Requirements
- StorageZones Controller 3.4 or later (if sharing on-prem files, not required for Personal Cloud Connector sharing)
- Microsoft .NET 4.5.2 installed on the StorageZones Controller Server
Plan Requirements
- This feature is available for Enterprise accounts
User Requirements
- To share a file from a connector location, you must be an Employee user with the “Use Personal File Box” permission.
- An Employee user’s ShareFile Username must match the user’s email address in Active Directory.
- Users must be on the same Windows Active Directory domain as the StorageZones Controller.
- Client users cannot utilize this feature.
Enable Connector Sharing
- Connector Sharing must be enabled for your account. Click here to open a case with Customer Support.
- This feature requires StorageZones Controller 3.4 and Microsoft .NET 4.5.2 installed on your StorageZones Controller Server.
- Click here for information on how to install StorageZones Controller 3.4.
View Only Support
- In order to share a file from your Connector as a View-Only message, you must have a View-Only enabled File Box.
- Click here for more information on enabling View-Only Sharing.
- This feature requires SZC v3.4.1 or later.
Share a File from Connectors (Web App 4.6 and later)
Navigate to the Network Share or SharePoint location where your file is stored. To share, right-click a file and choose Email with ShareFile or Get a Link.
This feature allows you to share on-premises files with the same customizable Notification and Security message options available for files stored on ShareFile servers. The Expiration Policy you set in Message Options will override that of the File Box. When sharing on-premises files, your file is copied to the File Box where it is subsequently downloaded by your recipient. Your recipient does not download files directly from your on-premises storage location. Due to this behavior, please allow your file time to upload to the File Box when using the Get a Link option.
Note Regarding File Version
Your file is copied to the File Box when it is sent. Due to this behavior, your recipient will receive the version of your file as it was at the time of the share. Updates to your file are not automatically uploaded to the File Box. If you update your file, you must compose another message to send the latest version of the file.
Supported Apps
Connector Sharing is supported on the following ShareFile apps:
- ShareFile for Android v4.1 and later
- ShareFile for Windows 10 v4.1 and later
- ShareFile for iOS v4.0 and later
- ShareFile Web App v4.6 and later
- ShareFile Plugin for Microsoft Outlook v3.9 and later
- ShareFile Desktop App v1.4 and later.
Note Regarding Restricted Zones
A user cannot use this feature if their File Box is located on a Restricted Zone.
Note regarding Users Provisioned by XenMobile
User accounts provisioned by a XenMobile server do not receive File Box access. ShareFile recommends provisioning users via the User Management Tool or manually enabling the “Use personal File Box” permission for each user.
Known Issues
- If the user attempting to share from a CIFS Connector has an on-premise File Box, the share may fail. In the event of this error, ShareFile recommends using NTLM authentication.
Limitations
- Folders cannot be shared using this method