Tag: Icon

Cloud Gear Icon returning “this page isn't working HTTP ERROR 400”

Citrix Leave a comment
Description:

error “this page isn’t working HTTP ERROR 400” may be displayed when trying to access the Cloud XenMobile / Endpoint Management Client instance when customers go to their own xxxx.xm.cloud and then click on the Could Gear Icon from the green tool bar at the top

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Doing so, will return “this page isn’t working HTTP ERROR 400”

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Solution:

It was confirmed the actual recommended method for all customers to access the XenMobile / Endpoint Management Console is via https://citrix.cloud.com

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ShareFile Account Branding: Edit the Logo and Header

Citrix Leave a comment

TheEdit Account Appearancemenu can be found underSettings>Admin Settings>Company Account Info> Edit Company Branding.

Under Edit Account Appearance, use Basic Options to customize the Page Title, Logo, HeaderBackground Color, and Accent Color. If at any time you wish to return to ShareFile Defaults, click the Use ShareFile Defaults link in the top right of the menu.

Additional categories for customization can be found under “Use the advanced appearance options.”


Advanced Appearance Options

By default, the Basic options page will use the page title, logo, header background color and accent colors that you selected. To customize additional advanced appearance options expand the following options explained below.


Browser Options

Page Title – The page title is a short description of your account (i.e. company name) and appears at the top of the browser window or tab. The default value is “ShareFile – Where Companies Connect.”

Favorite Icon – This icon will appear in the favicon area of the browser window or tab. The optimal size for a favicon is 16×16 pixels.

Header Options

Logo – This is the image that will display in the top left area of the masthead/header. It must be less than or equal to 399×79 pixels.

Background Image – This image sits behind the logo in the top portion of the masthead (header). This image can be any size, but will only display the first 80 vertical pixels and will tile/repeat horizontally and vertically.

Background Color – A solid color that sits behind the logo instead of a background image. The default background color is white but any HTML color code can be used. If both a color and an image are entered, the image will display, and not the color.


Text Color – Customize the text color of Help, Apps, and Log Out links in the header. Please note, if this color matches the color of your background image or background color, you may not be able to see the Help, Apps, and Log Out links.

Page Options


Accent Color – Choose the color of the accent bars along the top of the navigation bar and the side of content boxes.

Once you have made your desired login page changes, click the Save button at the bottom of the page.

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Edit the Logo and Header

Citrix Leave a comment

TheEdit Account Appearancemenu can be found underSettings>Admin Settings>Company Account Info> Edit Company Branding.

Under Edit Account Appearance, use Basic Options to customize the Page Title, Logo, HeaderBackground Color, and Accent Color. If at any time you wish to return to ShareFile Defaults, click the Use ShareFile Defaults link in the top right of the menu.

Additional categories for customization can be found under “Use the advanced appearance options.”


Advanced Appearance Options

By default, the Basic options page will use the page title, logo, header background color and accent colors that you selected. To customize additional advanced appearance options expand the following options explained below.


Browser Options

Page Title – The page title is a short description of your account (i.e. company name) and appears at the top of the browser window or tab. The default value is “ShareFile – Where Companies Connect.”

Favorite Icon – This icon will appear in the favicon area of the browser window or tab. The optimal size for a favicon is 16×16 pixels.

Header Options

Logo – This is the image that will display in the top left area of the masthead/header. It must be less than or equal to 399×79 pixels.

Background Image – This image sits behind the logo in the top portion of the masthead (header). This image can be any size, but will only display the first 80 vertical pixels and will tile/repeat horizontally and vertically.

Background Color – A solid color that sits behind the logo instead of a background image. The default background color is white but any HTML color code can be used. If both a color and an image are entered, the image will display, and not the color.


Text Color – Customize the text color of Help, Apps, and Log Out links in the header. Please note, if this color matches the color of your background image or background color, you may not be able to see the Help, Apps, and Log Out links.

Page Options


Accent Color – Choose the color of the accent bars along the top of the navigation bar and the side of content boxes.

Once you have made your desired login page changes, click the Save button at the bottom of the page.

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How do I download a license file from MySymantec

Symantec Community Leave a comment
I need a solution

Just renewed SEP 14 for another year. 

We can see the renewal on MySymantec>My Products, but can’t figure out how to download the license key.

“Getting started” says to click on the “Key Icon”, but we don’t have a “Key Icon”.

In the past we’ve used licensing.symantec.com, registered the product and downloaded  the license key.

What are we doing wrong?  Any special settings needed in IE11 for MySymantec? Do we need to activate the renewal, if so, how?

Any help would be greatly appreciated.

0

1579046082

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Rename a ShareConnect Computer

Citrix Leave a comment
You may rename a remote computer after you have installed ShareConnect on it, or after the computer has been shared with you via the Share Computers menu.

From the main Computers menu, click the … icon beside the computer name and select the Rename option.

Enter the new name and hit Enter to save it.

Note: Changes to a computer name are only visible to the user making the change. If User A has shared a computer with User B, and User B uses the Rename function, only User B will see the new computer name.

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RightSignature Document Overlay

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How do I create a required field?

After placing a form field onto your document in the Document Overlay screen, double-click the field to open the Basic Options menu. You can then designate the field as required or optional. A Signer will not be able to submit the document until all of the required fields have been filled out.

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How do I assign a field to a particular Signer?

If you have assigned multiple Signers to a single RightSignature document, you can designate which signer needs to fill out each individual form field.

After placing a form field onto your document in the Document Overlay screen, double-click the field to open the Basic Options menu. You can then use the drop-down menu to assign the appropriate Signer to the form field.

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How do I assign a Component Reference Name to a field?

After placing a form field onto your document in the Document Overlay screen, double-click the field and select the Extras menu. You can then designate a Component Reference Name that will be used to label the field when exporting the data collected in signed documents.

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How do I create a drop-down menu using acceptable values?

To create a drop-down menu on your RightSignature document, create a new document and progress to the Document Overlay screen. Select the Text icon from the Tools menu and drag and drop, or draw, the text field onto your document. Next, double-click the field and select the Extras tab.


Under Acceptable values list, type the drop-down options you wish to make available, separating each with a comma. For example, typing “Sole Proprietorship, Partnership, LLC” would create a drop-down menu with these three business types as options. Once finished, click Save. When signing the document, the text field will appear to the signer as a drop-down menu.

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