The Push Thread was requested for a range of records but could not find any records in the range. Make sure that the replication time intervals are set properly. If the tombstone interval and timeout intervals are not correct (that is, much less than the replication interval), the above condition is possible. This is because the records might get changed into tombstones and then deleted before the remote WINS can pull them. Similarly, if the refresh interval is set to be much less than the replication interval then the records could get released before a WINS can pull them (a released record is not sent). Make sure that the replication time intervals are set properly.

Details
Product: Windows Operating System
Event ID: 4227
Source: Wins
Version: 5.0
Component: System Event Log
Symbolic Name: WINS_EVT_CANT_FIND_ANY_REC_IN_RANGE
Message: The Push Thread was requested for a range of records but could not find any records in the range. Make sure that the replication time intervals are set properly. If the tombstone interval and timeout intervals are not correct (that is, much less than the replication interval), the above condition is possible. This is because the records might get changed into tombstones and then deleted before the remote WINS can pull them. Similarly, if the refresh interval is set to be much less than the replication interval then the records could get released before a WINS can pull them (a released record is not sent). Make sure that the replication time intervals are set properly.
   
Explanation

If the tombstone interval and timeout intervals are not correct (for example,, too small; being significantly less than the replication interval), this error occurs. This is because the records might get changed into tombstones and then deleted before the remote WINS can pull them. In the same way, if the refresh interval is set at too great of a replication interval, the records could get released before a WINS can pull them (a released record is not sent).

   
User Action

To check and correct WINS interval settings:

1. Open Administrative Tools and then open WINS.
2. On the server in question, expand the server information.
3. Right click Registration Partners, and then click Properties.
4. Verify that the settings are correct.
5. Make any necessary corrections. For assistance, contact the person with administrative rights on this computer.

Related:

IP-based AUTD has detected that the registry value for the minimum heartbeat interval is set to a value that is too low. As a result, we will proceed with the default minimum heartbeat interval of [] seconds and the default maximum heartbeat interval of [] seconds. To avoid seeing this message in the future, please correct this registry value, or omit it entirely in order to use the default.

Details
Product: Exchange
Event ID: 3018
Source: Server ActiveSync
Version: 6.5.7638.0
Component: Microsoft Exchange ActiveSync
Message: IP-based AUTD has detected that the registry value for the minimum heartbeat interval is set to a value that is too low. As a result, we will proceed with the default minimum heartbeat interval of [<number>] seconds and the default maximum heartbeat interval of [<number>] seconds. To avoid seeing this message in the future, please correct this registry value, or omit it entirely in order to use the default.
   
Explanation

Exchange ActiveSync detected that the registry value for the up-to-date notifications minimum heartbeat interval is set too low. This configuration is not valid. The minimum heartbeat interval must be set to a value lower than for the maximum heartbeat interval. Exchange ActiveSync reverted back to the default values for minimum heartbeat interval and maximum heartbeat interval until a valid configuration is set. The default minimum heartbeat interval is 60 seconds. The default maximum heartbeat interval is 2,700 seconds (45 minutes).

   
User Action

Important  This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore the registry if a problem occurs. For information about how to restore the registry, view the “Restore the Registry” Help topic in Regedit.exe or Regedt32.exe.

To edit the registry to resolve this error:

  1. On the computer running Exchange Server, start Regedit.exe.
  2. Open the following registry key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MasSync\Parameters

    The registry value name for the minimum heartbeat interval is MinHeartbeatInterval.

  3. Do one of the following:

    • To return to the default configuration of 60 seconds, delete the parameter MinHeartbeatInterval.
    • To change the minimum heartbeat interval value, right-click MinHeartbeatInterval, and then click Modify. In Edit DWORD Value, in Value data, type a value between 1 and the value configured for maximum heartbeat interval.
  4. Close Registry Editor.
  5. Restart Internet Information Services (IIS).

Before you edit the registry, and for information about how to edit the registry, see Microsoft Knowledge Base article 256986, “Description of the Microsoft Windows Registry” (http://go.microsoft.com/fwlink/?linkid=3052&kbid=256986).

Related:

IP-based AUTD has detected that the registry value for the maximum heartbeat interval is set to a value greater than the maximum allowable value of [] seconds. As a result, we will proceed with the default maximum heartbeat interval of [] seconds and the default minimum heartbeat interval value of [] seconds. To avoid seeing this message in the future, please correct this registry value, or omit it entirely in order to use the default.

Details
Product: Exchange
Event ID: 3017
Source: Server ActiveSync
Version: 6.5.7638.0
Component: Microsoft Exchange ActiveSync
Message: IP-based AUTD has detected that the registry value for the maximum heartbeat interval is set to a value greater than the maximum allowable value of [<number>] seconds. As a result, we will proceed with the default maximum heartbeat interval of [<number>] seconds and the default minimum heartbeat interval value of [<number>] seconds. To avoid seeing this message in the future, please correct this registry value, or omit it entirely in order to use the default.
   
Explanation

Exchange ActiveSync detected that the registry value for the up-to-date notifications maximum heartbeat interval is set to a value higher than the maximum allowable value of 3540 seconds. This configuration is not valid. Exchange ActiveSync reverted back to the default values for maximum heartbeat interval until a valid value is set. The default maximum heartbeat interval is 2,700 seconds (45 minutes).

   
User Action

Important  This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore the registry if a problem occurs. For information about how to restore the registry, view the “Restore the Registry” Help topic in Regedit.exe or Regedt32.exe.

To edit the registry to resolve this error:

  1. On the computer running Exchange Server, start Regedit.exe.
  2. Open the following registry key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MasSync\Parameters

    The registry value name for the maximum heartbeat interval is MaxHeartbeatInterval.

  3. Do one of the following:

    • To return to the default configuration of 2,700 seconds (45 minutes), delete the parameter MaxHeartbeatInterval.
    • To change the maximum heartbeat interval value, right-click MaxHeartbeatInterval, and then click Modify. In Edit DWORD Value, in Value data, type a value larger than the value specified for minimum heartbeat interval and less than 3541.
    • To add the registry key parameter and specify a value for maximum heartbeat interval, right-click Parameters, point to New, and then click DWORD Value. For the new value name, type MaxHeartbeatInterval. Double-click MaxHeartbeatInterval. In Value data, type an appropriate value for maximum heartbeat interval in seconds. Type a value larger than the value configured for minimum heartbeat interval and less than 3541. The default value for maximum heartbeat interval is 2,700 seconds (45 minutes). Click OK.
  4. Close Registry Editor.
  5. Restart Internet Information Services (IIS).

Before you edit the registry, and for information about how to edit the registry, see Microsoft Knowledge Base article 256986, “Description of the Microsoft Windows Registry” (http://go.microsoft.com/fwlink/?linkid=3052&kbid=256986).

Related:

IP-based AUTD has detected that the registry value for the minimum heartbeat interval is set to a value higher than the maximum heartbeat interval. As a result, we will proceed with the default minimum heartbeat interval of [] seconds and the default maximum heartbeat interval of [] seconds. To avoid seeing this message in the future, please correct those registry values, or omit them entirely in order to use the defaults.

Details
Product: Exchange
Event ID: 3016
Source: Server ActiveSync
Version: 6.5.7638.0
Component: Microsoft Exchange ActiveSync
Message: IP-based AUTD has detected that the registry value for the minimum heartbeat interval is set to a value higher than the maximum heartbeat interval. As a result, we will proceed with the default minimum heartbeat interval of [<number>] seconds and the default maximum heartbeat interval of [<number>] seconds. To avoid seeing this message in the future, please correct those registry values, or omit them entirely in order to use the defaults.
   
Explanation

Exchange ActiveSync detected that the registry value for the up-to-date notifications minimum heartbeat interval is set to a value higher than the maximum heartbeat interval. This configuration is not valid. Exchange ActiveSync reverted back to the default values for minimum heartbeat interval and maximum heartbeat interval until a valid configuration is set. The default minimum heartbeat interval is 60 seconds. The default maximum heartbeat interval is 2,700 seconds (45 minutes).

   
User Action

Important  This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore the registry if a problem occurs. For information about how to restore the registry, view the “Restore the Registry” Help topic in Regedit.exe or Regedt32.exe.

To edit the registry to resolve this error:

  1. On the computer running Exchange Server, start Regedit.exe.
  2. Open the following registry key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MasSync\Parameters

    The registry value name for the minimum heartbeat interval is MinHeartbeatInterval.
    The registry value name for the maximum heartbeat interval is MaxHeartbeatInterval.

  3. Do one of the following:

    • To return to the default configuration of 60 seconds, delete the parameter MinHeartbeatInterval.
    • To change the minimum heartbeat interval value, right-click MinHeartbeatInterval, and then click Modify. In Edit DWORD Value, in Value data, type a value between 1 and the value configured for maximum heartbeat interval.
    • To add the registry key parameter and specify a value for minimum heartbeat interval, right-click Parameters, point to New, and then click DWORD Value. For the new value name, type MinHeartbeatInterval. Double-click MinHeartbeatInterval. In Value data, type an appropriate value for minimum heartbeat interval in seconds. Type a value between 1 and the value configured for maximum heartbeat interval. The default value for maximum heartbeat interval is 2,700 seconds (45 minutes). Click OK.
  4. Close Registry Editor.
  5. Restart Internet Information Services (IIS).

Before you edit the registry, and for information about how to edit the registry, see Microsoft Knowledge Base article 256986, “Description of the Microsoft Windows Registry” (http://go.microsoft.com/fwlink/?linkid=3052&kbid=256986).

Related: