Ghost Image of System in RST UEFI from USB Boot

I need a solution

Hello, I’ve been using Ghost to image my personal machines for about 20 years. I simply boot off the CD and create backups to another drive, and restore in the same fashion. Now I just bought a new laptop, that doesn’t have a CD drive. So I created a bootable USB, which works on my older machines, but not the new laptop. The laptop bios settings include:  storage controller RST mode (not entirely sure why this laptop requires this), boot mode UEFI (can’t go to Legacy boot mode in RST), and USB boot enabled. I’ve tried multiple different settings and the laptop just will not bring up the USB in the boot menu. I tried taking the SSD out to put it in my old machine, but then realized it’s not SATA (it’s NVMe PCIe).

So can someone please enlighten me on how best create a Ghost image of this hard drive? Many thanks in advance!

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Offline clients definition updates

I do not need a solution (just sharing information)

Here is our scenario: We have many Windows 10 laptops that very rarely see our internal company network nor do they see the internet. We have groups of these laptops that are taken to various locations throughout our region and setup on their own closed network using a router that is not connected to a WAN (no internet connectivity). This is done for the day then taken down at the end of the day. The one consistency that they have is that they all can connect to a single server that is set up on the closed network. When not in the field the servers do come back and get connected to our internal network and so they are able to keep Windows and SEP up-to-date. Though the laptops roam between which of the physical servers they are connected to, the servers will always have the same IP address on the closed network (lets use 10.1.1.2 for example). So tablets/laptops can always connect to 10.1.1.2 while on the closed network. I thought that making the servers GUPs and pointing the clients to look for a GUP at 10.1.1.2 might be a solution to how to keep their definitions up-to-date but upon further reading about GUP best practices I read this:

“If the SEP clients you need to update using a GUP are not able to connect to the HTTP port used by the SEPM for client management, consider another method of updating clients.”

Unfortunately it can be many months that pass before the laptops see our internal network and this is usually a manual process when we put hands on each device and update them. Obviously with the laptops being on a closed network there isn’t much of an attack vector and it would be difficult for anything to spread from them as well but ideally we would be able to keep their SEP definitions up-to-date anyway in case staff deviate from our documented policies and processes and connect them another network or plug mass storage devices into them (we do have Windows Group Policy in place but there are some known ways around and we like to try to cover all of our bases).

Does anyone have any suggestions on how we might best keep the SEP clients up-to-date in this scenario?

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Automation screen is black for Lenovo X1 Yoga

I need a solution

Just received in a new Lenovo X1 Yoga 4th generation.  When booting to Automation, the screen is black.  I can’t find any WinPE 10 drivers for the display and I don’t think Deployment Solution will handle display drivers for automation anyway.  I was able to use VNC to connect, but this isn’t a solution.  You can even use the keyboard of the laptop and the characters show up on my remote VNC connection.  The touch display is also working.  The display type is an Intel UHD Graphics 620.  Anyone have a solution?

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Bluecoat SG300 offline

I need a solution

Hi everyone

I wonder if someone can help me. We have a Bluecoat SG300 in our Middle East office which went down yesterday. This does all the web filtering so the users have had to disable the proxy server in order to have Internet access – not ideal…

I’ve attached a picture of the front of the unit. The power LED is flashing green-amber while the triangle LED is completely off. Does this indicate a hardware fault or is there a way I can bring it back online? The device cannot even be pinged locally. I was thinking of connecting a laptop to it directly and trying to connect locally but I’m not sure if it’s even booting up fully.

Assistance would be greatly appreciated.

Many thanks

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Not seeing OS partition when selecting disk to create image

I need a solution

Not sure exactly where to look for help on this so that is why I am posting here. I am using ghostcast server version 12.0.0.10618 and am having difficulties imaging a new windows 10 laptop. Before we had laptops that allowed Legacy boot options and we were able to create an image no problem for those. However we now have a few new ones that only allow UEFI boot which may possibly be the issue I am having. So I syspreped my machine and that went fine but when I boot to a usb disk with UEFI on the client and get to the point of selecting a my disk, the size of the drive is only 150MB. The drive is an SSD that is 256GB. For some reason it is not seeing the full disk only a small parition of it. Does anyone know if this is due to using UEFI or some other reason? ANy help on this would be appreciated. Thanks.

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BSOD when I deploy a Sysprepped Image

I need a solution

Hi all, am having issues deploying a sysprepped image in GSS3.3 RU3. This is my setup.

Laptop Models: Dell Latitude 5400 Set to UEFI boot.

GSS 3.3 RU3

Case1. I followed the instructions on TECH249488 with the laptop connected to the internet and performed a clean OS install, and also installed all the Apps we use, Office, Adobe, Chrome …etc.  the run windows updates. I then Sysprepped the laptop (I did NOT use Ghost to Sysprep, I use the stock sysprep tool in c:windowssystem32sysprep), and captured the image successfully.

Case2. On a second similar laptop I isolated the laptop from the internet (basically plugged out the ethernet cable) and proceeded to install a clean OS and apps, and went ahead and Sysprepped (I did NOT run windows updates on this machine) and captured the image successfully.

Results.

1. In both cases, am getting the dreaded BSOD seen in the image attached below.

2. The Laptop connected to the internet on which I run windows updates, Sysprep failed with an error about..  SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing ‘Sysprep_Clean_Validate_Opk’ from C:WindowsSystem32spopk.dll; dwRet = 0x975 . I searched the internet and found that it appears the Windows Update replaces or modifies the spopk.dll file so I replaced it with one from a working computer and sysprep runs without error.

3. I noticed that after deploying the captured image, the BIO boot order was modified by Ghost to boot from the NIC. (Never used to happen on GSS3.2)

PS:I tried it with a Dell Latitude 5490 and 7450 with the same result. I have recently built an new server with GSS3.3 RU3. This never happened with GSS3.2. Were there changes in GSS3.3 RU3 that are causing this? Is anyone out there experiencing something similar?

Thanks

J

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Absence of off-premise content filtering solution

I need a solution

The content filtering restrictions imposed by the proxy appliance when connected to an internal network & get wide open when an organization asset/laptop is connected to the public internet. This allows uncontrolled and complete access to unwanted, unauthorized and malicious websites access on organization laptop.

This allowed users off-network to successfully click and access malicious content on organization laptop, thus leaving it open to malware and risk downloads, resulting in the compromise of the user and/or organization’s official data.

How can we avoid the same?

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psfs Failed to validate log

I need a solution

Hello All,

I recently faced an issue with my Laptop running Windows 8.1.

I believe it came from leaving a bootable USB Stick inserted while the machine went to sleep.

However, after getting it woken up by pressing the power button once it came up with a Windows Screen telling (picture1):

***

Recovery

Your PC needs to be repaired

A required device isn’t connected or can’ be accessed.

Error code: 0xc000000e

You’ll need to use the recovery tools on your installation media. If you don’t have any installation media (like s disc or USB device), contact your system administrator or PC manufacturer.

Press Enter to try again

Press F8 for Startup Settings

***

Unfortunately neither “Enter” nor F8 offerns anything but the screen above.

I sticked to the Preboot Execution Menu, selected “Log Files” and found that there might be something wrong around data integrity (picture2).

Is there any way to convince the software to let the Laptop start?

My understanding is that the Endpoint Protection is not operating as expected leaving the Filesystem unreadable for Windows, resulting inthat screen for recovery.

It would be most appreciated if someone could point me to where to go with that. I at least need to copy some data off that SSD, I don’t mind for a full OS re-install later on.

MANY THANKS IN ADVANCE!

Cheers

Chris

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