External emails are received by outside recipient domains as spam

I do not need a solution (just sharing information)

Hi,

I have strange behviour it might be caused by misconfiguration of Symantec Messaging Gateway.

Whenever the users send emails to the outside (external) recipients, the receipients are reporting that all the emails coming from my organization email are treated as spam emails.

What could be the the issue with SMG? what are the configuration needed to be changed to solve the issue?

0

Related:

SEP client showing as out-of-date

I need a solution

Hi, we were running SEP14.2 RU1MP1. The SEP Manager is running fine and is distributing updates to the SEP clients. The clients show that they are connected to the SEP Manager and are receiving updates and policies. The issue is that when you open the SEP client GUI, it says that the client is out of date. Virus and Spyware, PTP and NTP updates are all up-to-date. I have checked between the Endpoint client, SEP Manager, and from Symantec site. They are all the same with the latest definitions update versions. What can I check for? What is causing this issue? We do not even see the green dots on the SEP client icon as the client thinks that it is out-of-date. Note, it is happening on all the SEP clients. We have upgrared to SEP14.2RU2. The issue still exists.

 Thanks in advanced, MabundaG

0

Related:

out of date definitions message

I need a solution

hi everyone

under sepm>policy>virus and spyware protection policy>miscellnious>notifications

i can get the end user to get a message after x amount of days that the definitions are out of date

but i can only get the message to appear once every reboot, not after. is there a way to get the messae to “annoy” the end user to take action? say a few times a day?

thank you

0

Related:

How SEP handles monitored applications

I do not need a solution (just sharing information)

Users installed sogouexplorer.exe browser. It is used in China.

I used Application to Monitor in Exceptions policy to detect the instances of sogouexplorer.exe. I used KB https://support.symantec.com/us/en/article.HOWTO80…

Several instances were detected from different clients. Now I want to remove the applicaiton, or just quarantine, or terminate.

Do you know what does these actions ( Quarantine, Terminate, or Remove. ) means?

Does it mean the file is going to be removed? Or application will be blocked every time it launched.

How else we can stop or remove unwanted software?

0

Related:

After upgrade to 14.2 RU1 MP1 client definition update failed

I need a solution

Hi

I have several sites with of this problem. After upgrade to 14.2 RU1 MP1 clients unable to update Virus and Spyware Definitions from managment server. The client can update with live update.

Client system logs show this:

An update for Virus and Spyware Definitions SDS Win32 failed to install.  Error: Content patching failure (0xE0010005), DuResult: Success (0). (repeate many times)

and also some logs like this:

New content update failed to download from the management server.     Remote file path: https://SEPM-Server:443/content/{1A79EE79-891B-4CB6-9A00-8D07FC6BF1FF}/190914002/Full.zip

New content update failed to download from the management server.     Remote file path: https://SEPM-Server:443/content/TempCache/{1A79EE79-891B-4CB6-9A00-8D07FC6BF1FF}/190904007/xdelta190904007_To_190910020.dax

New content update failed to download from the management server.     Remote file path: https://SEPM-Server:443/content/{EDBD3BD0-8395-4d4d-BAC9-19DD32EF4758}/190910002/xdelta190910002_To_190911002.dax

New content update failed to download from the management server.     Remote file path: https://SEPM-Server:443/content/{810D5A61-809F-49c2-BD75-177F0647D2BA}/190910052/xdelta190910052_To_190910056.dax

Does anyone else face this problem? How can I solve it?

0

Related: