Tag: Path

– Since in the traces we could see the oldDDc details are showing up as hardcoded on VDA.

Verified ListofDDcs registry on the VDA was pointing to right set of controllers.

We opened a command prompt in system context using following commands with the help of psexec tool:

– Open command prompt with administrative rights and switched the directory to folder containing PSexec tool.

Run the following command:

Psexec -i -s cmd

which opens another command prompt window in system context.

– In the new cmd window, execute the following command to find the location of persisted or hardcoded data on VDA:

Get-CimInstance -Namespace “RootCitrixDesktopInformation” -Class “Citrix_VirtualDesktopInfo” | select PersistentDataLocation

You might receive the output as :

c:Program FilesCitrixPvsVmServicePErsistedData

Using the same cmd window in system context, changed the root directory to above mentioned location using following command:

cd “c:Program FilesCitrixPvsVmServicePersistedDataBrokeragentInfo”

NOTE: This location could be in ProgramData folder too.

-Rename the file SavedListOfDdcsSids.xml in that folder using the command below:

ren SavedListOfDdcsSids.xml oldSavedList

– Restart Citrix Desktop Service and it should pick up the right controllers.

In order to resolve the issue on all affected machines if there are multiple in the environment, we can use te following script:

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1 Create the following batch file with the name Ren.bat in c: drive.

Ren “c:Program FilesCitrixPvsVmServicePersistedDataBrokeragentInfoSavedListOfDdcsSids.xml” oldSavedList

net stop brokeragent

net start brokeragent

2 Create a txt file (computer_list.txt) with names of VDAs in following format:

VDA1

VDA2

..

To copy the batch file to all affected computers: (use the following powershell)

$computers = Get-Content “C:computer_list.txt”

$fileToCopy = “C:ren.bat”

ForEach($computer in $Computers)

{

Copy-Item -Path $fileToCopy -Destination “\$computerC$”

}

Post that run the following command from where Psexec is placed:

psexec @c:computer_list.txt -s -d cmd.exe /c “C:ren.bat”

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