Citrix Cloud- Machine catalog not accessible or loading timing out

When clicking on the Machine catalog it is not accessible or it shows loading and time out.

Unable to Create , Update Machine Catalog.

Power status on Cloud Studio shows Unknown.

Unable to create New Hosting connection

Following exception is thrown.

FaultException: Communication timed out while forwarding to RemoteHcl WCF server. Is the service running?

Server stack trace:

at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at IHypervisorCommunicationsLibraryInterface.EnumerateHypervisorFactories()

at RemoteHCLClient.WebSockets.WcfClientService.<>c__DisplayClass13_0`1.<Call>b__0()

at RemoteHCLClient.Locker.WithLock[T](String site, Func`1 action)

at RemoteHCLClient.WebSockets.WebSocketsRemoteHclStub.InvokeWithErrorHandling[T](Func`2 operation, String connectorId, Guid opId)”

Related:

IIB V10 SOAP Request node throws UnsupportedEncodingException: ibm-5348

Looking for help interpreting the Exception message.
I read a file with the FileInput node and consume a SOAP web service with a SOAP Request node.

The data coming out of the “Failure” terminal of the SOAP Request is,
![alt text][1]

The Exception is,
Frame : 0 javax.xml.stream.XMLStreamException: java.io.UnsupportedEncodingException: ibm-5348

Any help pointing me in the right direction is appreciated.

[1]: /answers/storage/temp/25740-soap.png

Related:

Re: Create comment in a discussion topic

I’m using the standard create XML which comes with the XML api kit but the create xml doesnot seem to work is there anything missing..

<?xml version=”1.0″ encoding=”UTF-8″ ?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV=”http://schemas.xmlsoap.org/soap/envelope/” SOAP-ENV:encodingStyle=”http://schemas.xmlsoap.org/soap/encoding/”>

<SOAP-ENV:Body>

<er:ExecuteXMLCommand xmlns:er=”http://www.eroom.com/eRoomXML/2003/700″ xmlns:xsi=”http://www.eroom.com/eRoomXML/2003/700/XMLSchema-instance”>

<er:eRoomXML>

<er:command er:select=”Rooms/Room[URLName=’OCIOManagement’]/HomePage/Items/Item[Name=’Discussion Forum’]/Items/Item[Name=’Classification of dti users’]”>

<er:create>

<er:Item xsi:type=”erItemTypeComment”>

<er:Name>A comment on Topic2</er:Name>

</er:Item>

</er:create>

</er:command>

</er:eRoomXML>

</er:ExecuteXMLCommand>

</SOAP-ENV:Body>

</SOAP-ENV:Envelope>

Related:

8.1 RU6 update broke inventory

I need a solution

I had 8.1 RU5, and I upgraded it to 8.1 RU6. Everything seems to work fine, with one exception.

In “All Computers” view, if I click on a computer, normally, the top-right pane shows inventory data for the computer (MAC address, agent versions, etc). Now, I just get a spinning dot ball and nothing, accompanied by the following in the log. Any ideas how to fix this?

Failed to get resource summary details for (36e0d22f-fd83-4db8-b845-6c42467cf653)

Could not load file or assembly ‘Altiris.Inventory, Version=8.1.6101.0, Culture=neutral, PublicKeyToken=c6cb0100d516d25f’ or one of its dependencies. The system cannot find the file specified.
   [System.IO.FileNotFoundException @ Altiris.NS.Services.CoreServices]
   at Altiris.NS.Services.CoreServices.HelperClasses.SepHealthHelper.GetSepStatusInfo(Guid resourceGuid)
   at Altiris.NS.Services.CoreServices.HelperClasses.ComputerResourceSummaryHelper.GetComputerSummary()
   at Altiris.NS.Services.CoreServices.ResourceService.GetResourceSummary(Guid resourceGuid)

Exception logged from:
   at Altiris.NS.Services.CoreServices.ResourceService.GetResourceSummary(System.Guid)
   at .SyncInvokeGetResourceSummary(Object, Object[], Object[])
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object, Object[], Object[]&)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(System.ServiceModel.Dispatcher.MessageRpc&)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(System.ServiceModel.Dispatcher.MessageRpc&)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(System.ServiceModel.Dispatcher.MessageRpc&)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean)
   at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(System.ServiceModel.Channels.RequestContext, Boolean, System.ServiceModel.OperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(System.ServiceModel.Channels.RequestContext, System.ServiceModel.OperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult)
   at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(IAsyncResult)
   at System.Runtime.AsyncResult.Complete(Boolean)
   at System.Runtime.AsyncQueueReader<T>.Set(System.Runtime.Item<T>)
   at System.Runtime.InputQueue<T>.EnqueueAndDispatch(System.Runtime.Item<T>, Boolean)
   at System.Runtime.InputQueue<T>.EnqueueAndDispatch(T, Action, Boolean)
   at System.ServiceModel.Channels.SingletonChannelAcceptor<ChannelInterfaceType,TChannel,QueueItemType>.Enqueue(QueueItemType, Action, Boolean)
   at System.ServiceModel.Channels.HttpPipeline+EnqueueMessageAsyncResult.CompleteParseAndEnqueue(IAsyncResult)
   at System.ServiceModel.Channels.HttpPipeline+EnqueueMessageAsyncResult.HandleParseIncomingMessage(IAsyncResult)
   at System.Runtime.AsyncResult.SyncContinue(IAsyncResult)
   at System.ServiceModel.Channels.HttpPipeline+EmptyHttpPipeline.BeginProcessInboundRequest(System.ServiceModel.Channels.ReplyChannelAcceptor, Action, AsyncCallback, Object)
   at System.ServiceModel.Channels.HttpContextReceivedAsyncResult<TChannel,TListenerChannel>.ProcessHttpContextAsync()
   at System.ServiceModel.Channels.HttpChannelListener<TChannel>.BeginHttpContextReceived(System.ServiceModel.Channels.HttpRequestContext, Action, AsyncCallback, Object)
   at System.ServiceModel.Activation.HostedHttpTransportManager.HttpContextReceived(System.ServiceModel.Activation.HostedHttpRequestAsyncResult)
   at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.HandleRequest()
   at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.BeginRequest()
   at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequest(Object)
   at System.ServiceModel.AspNetPartialTrustHelpers.PartialTrustInvoke(System.Threading.ContextCallback, Object)
   at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequestWithFlow(Object)
   at System.Runtime.IOThreadScheduler+ScheduledOverlapped.IOCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Runtime.Fx+IOCompletionThunk.UnhandledExceptionFrame(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)

User [EXAMPLEdept-svc-ghost], Auth [EXAMPLEjsmith], AppDomain [/LM/W3SVC/1/ROOT/Altiris/ActivityCenter/Service-6-131710438462341798]

HTTP [POST]: https://deploy.dept.example.edu/Altiris/ActivityCe…
 ip: [128.186.181.156]; languages: [en-US]; content-length: [624];
 response: [200 OK];

WCF [TO]: https://deploy.dept.example.edu/Altiris/ActivityCe…
 state: [Read]; result: [ok]; version: [Soap11 (http://schemas.xmlsoap.org/soap/envelope/) AddressingNone (http://schemas.microsoft.com/ws/2005/05/addressing…)];
<s:Envelope xmlns:s=”http://schemas.xmlsoap.org/soap/envelope/”>
  <s:Header>
    <International xmlns:i=”http://www.w3.org/2001/XMLSchema-instance” xmlns=”http://www.w3.org/2005/09/ws-i18n”>
      <Locale>en-US</Locale>
      <Preferences xmlns:d4p1=”http://schemas.datacontract.org/2004/07/Altiris.NS.Silverlight.Common.Services.Contracts” i:nil=”true” />
      <Tz>(UTC-05:00) Eastern Time (US &amp; Canada)</Tz>
    </International>
    <To s:mustUnderstand=”1″ xmlns=”http://schemas.microsoft.com/ws/2005/05/addressing/none”>https://psy-deploy.psy.fsu.edu/Altiris/ActivityCenter/Service/ResourceService.svc</To>
    <Action s:mustUnderstand=”1″ xmlns=”http://schemas.microsoft.com/ws/2005/05/addressing/none”>http://schemas.datacontract.org/2004/07/Altiris.NS.Services.CoreServices.Contracts/IResourceService/GetResourceSummary</Action>
  </s:Header>
  <s:Body>
    <GetResourceSummary xmlns=”http://schemas.datacontract.org/2004/07/Altiris.NS.Services.CoreServices.Contracts”>
      <guid>36e0d22f-fd83-4db8-b845-6c42467cf653</guid>
    </GetResourceSummary>
  </s:Body>
</s:Envelope>

—————————————————————————————————–
Date: 5/17/2018 11:55:58 AM, Tick Count: 2669796 (00:44:29.7960000), Host Name: PSY-DEPLOY, Size: 5.84 KB
Process: w3wp (3836), Thread ID: 505, Module: Altiris.NS.Services.CoreServices.dll
Priority: 1, Source: Altiris.NS.Services.CoreServices.ResourceService.GetResourceSummary
File: C:ProgramDataSymantecSMPLogsa.log

0

Related:

Is GWS prototype writeable in DP V7.6?

Hi

I am trying to use GWS in a response rule of MPGW. My goal is to to send a response to caller application a SOAP response when I got a error message in JSON Format from Back end application.

Attached is the JS code and Back end response and error message.

Could you please suggest a solution.

KR

Abhishek Mukherjee![link text][1]

[1]: /answers/storage/temp/19711-gwssetting.jpg

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How to force COMMIT of XA transaction before SOAP Reply?

My SOAP service, based on SOAP Input / SOAP Reply nodes uses XA transactions for changes in four Oracle databases. So, JavaCompute nodes of my flow have deal with connections, taken from getJDBCType4Connection method.
Customer’s environment has some problems with delays in SOAP Input / SOAP Reply nodes (now they update IIB 9 to IIB 10) that dramatically effect on results. The worst case is that SOAP answer is taken before COMMIT of changes.
I checked with specially created deferred constraint – successful answer retrieved while COMMIT cannot be made.
So I definitely need something to control COMMIT before SOAP Reply. But how to do it?

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Windows log collection

Hello all,we are in the process of deploying QRadar.I am stuck at a point whether to use a wincollect for log collection from windows devices. we have 2 data centres with dc and DR setup. I am planning to put wincollect in DR only as DC has an EP in HA confoguration. Is it a viable option?Also, will there be any log discrepancy if logs are collected by MSRPC in one location and through wincollect at another location. Can someone please suggest.
Thanks
Biswa

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