“Error connecting to the session reliability server” or “Error tunneling through the proxy” with Android Receiver and Samsung S8 + DeX

This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

User docks his Samsung S8+ with an existing ICA session to DeX docking station. Expected outcome would be the session to continue on new display. However,users might encounter the errors above.

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7022817: Unable to open a forwarded mail on a Samsung S8 device

Environment:

GMS 2014 R2 build 145

GMS 2014 R2 build 209

The issue can not be re-produced using GMS 18 build 222

Steps to duplicate:

1.Forward a mail using a Samsung S8 device using either the Samsungmail app or the GMail app.

2.Notice that the forwarded mail will appear as an eml file.

3.Notice that opening the eml file on an iPhone will work.

4.Notice that opening the eml file on a Samsung S8 device usingeither the Samsung mail app or the GMail app will make the appcrash.

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