VMware vSphere 7 Now Available on Dell EMC PowerEdge

With PowerEdge & vSphere 7, it’s full speed ahead on your journey to the modern hybrid cloud When VMware announced Project Pacific at VMworld last fall, Kit Colbert, Chief Technology Officer of Cloud Platform at VMware, described it as “the biggest evolution of vSphere in easily the last decade.” Now that it’s here, we see that it lives up to the hype. vSphere 7 is truly a game-changer, bringing native support for Kubernetes into vSphere so organizations can run containers and virtual machines on the same platform. Not to mention, in addition to the new Kubernetes capabilities, … READ MORE

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Supported Hypervisors for Virtual Desktops (XenDesktop) and Provisioning Services

Citrix Hypervisor, formerly XenServer, is powered by the Xen Project hypervisor.

Citrix is committed to ensuring that our products function with the latest VMware, Microsoft, and Citrix Hypervisors.

Click the following products to view the supported configurations matrix.

XenServer – Provisioning Services XenServer – XenDesktop
vSphere – Provisioning Services vSphere – XenDesktop
SCVMM – Provisioning Services SCVMM – XenDesktop
Nutanix Acropolis – Provisioning Services Nutanix Acropolis – XenDesktop

Note:

  • This matrix indicates supported configurations of Virtual Desktops (XenDesktop) and Provisioning Services with various hypervisor solutions. When Yes is listed for a combination, it means Citrix will provide technical support to assist with any issues encountered. Any known issues and requirements for certain combinations are indicated with notes.
  • XenApp 6.0 and 6.5 are hypervisor agnostic. If XenApp is deployed through Citrix Provisioning Services, refer to the Provisioning Services product support for the hypervisor.
  • This article will be updated periodically as new information becomes available.

What has changed from the last release of the matrix?

  • Added support for Virtual Apps and Desktops 7 1912 LTSR
  • Added support for Citrix Hypervisor 8.1

Citrix Hypervisor (XenServer) – Provisioning Services (PVS)

Supported Hypervisors / XenServer Provisioning Services
1912 LTSR 1909 7.15 LTSR 7.6 LTSR
Citrix Hypervisor 8.1 Yes No Yes No
Citrix Hypervisor 8.0 Yes Yes Yes(With CU3 or higher) No
XenServer 7.6 Yes Yes Yes No
XenServer 7.5 No No Yes No
XenServer 7.1 LTSR Yes(XS 7.1 LTSR CU2 only) Yes Yes Yes
XenServer 7.0 No No No Yes

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Citrix Hypervisor (XenServer) – Virtual Desktops (XenDesktop)

Supported Hypervisors

/XenServer
Virtual Desktops (XenDesktop)
1912 LTSR 1909 7.15 LTSR 7.6 LTSR
Citrix Hypervisor 8.1 Yes (1),(2) No Yes (1),(2) No
Citrix Hypervisor 8.0 Yes Yes Yes(With CU3 or higher) No
XenServer 7.6 Yes Yes Yes No
XenServer 7.5 No No Yes No
XenServer 7.1 LTSR Yes(XS 7.1 LTSR CU2 only) Yes Yes Yes
XenServer 7.0 No No No Yes

(1) UEFI-enabled VMs are not supported with Machine Creation Services

(2) Multi-vGPUs are not supported with Machine Creation Services

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vSphere

Note:

  • Citrix performs compatibility tests only with the major updates of VMware vSphere, like Update 1, 2 and so on. The minor updates like 1a, 1b, 2a and so on are not tested, however they are expected to work fine.
  • Testing of updates for the earlier version of VMware vSphere might be limited, as priority is given to the updates of the current version. When using earlier releases of these products, Citrix recommends validating product updates for proper functionality and interoperability in a test environment first before updating production environments.

vSphere – Provisioning Services (PVS)

Supported Hypervisors / vSphere Provisioning Services
1912 LTSR/1909 7.15 LTSR 7.6 LTSR
vSphere 6.7 (Up to update 3) Supported. Refer to CTX235513

for details
(CU3 or higher) No
vSphere 6.5

(Up to update 3)
Supported.

Refer to CTX219808

for details
Supported.

Refer to CTX219808
Supported.

Refer to CTX219808
vSphere 6

(Up to update 3)
Supported.

Refer to CTX200969

for details
Supported.

Refer to CTX200969

for details
Supported.

Refer to CTX200969

for details
vSphere 5.5

(Up to update 3)
Supported.

Refer to CTX140135

for details
Supported.

Refer to CTX140135

for details
Supported.

Refer to CTX140135

for details

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vSphere – Virtual Desktops (XenDesktop)

Supported Hypervisors

/vSphere
Virtual Desktops (XenDesktop)
1912 LTSR/1909 7.15 LTSR 7.6 LTSR
vSphere 6.7 (Up to Update 3) Supported. Refer to CTX235513

for details
CU3 or higher No
vSphere 6.5 (Up to update 3) Supported. Refer to CTX219808

for details
Supported. Refer to CTX219808

for details
Supported. Refer to CTX219808

for details
vSphere 6 (Up to update 3) Supported. Refer to CTX200969

for details
Supported.Refer to CTX200969

for details
Supported. Refer to CTX200969

for details
vSphere 5.5 (Up to update 3) Supported. Refer to CTX140135 for details Supported. Refer to CTX140135 for details Supported. Refer to CTX140135 for details

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SCVMM – Provisioning Services (PVS)

Supported Hypervisors / SCVMM Provisioning Services
1912 LTSR/1909 7.15 LTSR 7.6 LTSR
SCVMM 2019 Yes No

No

SCVMM 2016 Yes Yes No
SCVMM 2012 R2 Yes Yes Yes
SCVMM 2012 SP1 Yes Yes Yes
SCVMM 2012 Yes Yes Yes

Note: Update rollups for above mentioned SCVMM major versions are not listed explicitly. They are viewed as a continuation of the major version.

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SCVMM – Virtual Desktops (XenDesktop)

Supported Hypervisors / SCVMM Virtual Desktops (XenDesktop)
1912 LTSR/1909 7.15 LTSR 7.6 LTSR
SCVMM 2019

Yes (Power Management only)

No No
SCVMM 2016 Yes Yes No
SCVMM 2012 R2 Yes Yes Yes
SCVMM 2012 SP1 Yes Yes Yes
SCVMM 2012 Yes Yes Yes

Note: Update rollups for above mentioned SCVMM major versions are not listed explicitly. They are viewed as a continuation of the major version.

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Nutanix Acropolis – Provisioning Services (PVS)

Supported Hypervisors / Nutanix Acropolis Provisioning Services
1912 LTSR/1909 7.15 LTSR 7.6 LTSR
Acropolis Operating System (AOS) 5.5 or later Yes Yes No

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Nutanix Acropolis – Virtual Desktops (XenDesktop)

Supported Hypervisors / Nutanix Acropolis XenDesktop
1912 LTSR/1909 7.15 LTSR 7.6 LTSR
Acropolis Operating System (AOS) 4.6.1.x or later Supported. Refer to CTX202032

for details.
Supported. Refer to CTX202032

for details.
Supported. Refer to CTX202032

for details.

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Additional Resources

Related:

VMware vSphere 6.7 – Citrix Known Issues

Issue Description

The window titled “Certificate Authentication” is not shown while creating a vSphere 6.7 hypervisor host connection with XenDesktop.

[STUD-3091]

Problem Cause

The issue is caused by new changes in vSphere 6.7

Solution

This issue is fixed in Virtual Apps & Desktops (XenApp/XenDesktop) 7 1811 and 7.15 LTSR CU3.

Workaround

Users on Virtual Apps & Desktops (XenApp/XenDesktop) 7.18 & 1808:

Administrators can push the vCenter server certificate manually to the Delivery Controller server by following steps outlined on https://support.citrix.com/article/CTX138640.

Related:

Back to Bare Metal with Dell EMC and Ironic

Why Bare Metal? As the world makes progress towards Software Defined Everything with virtualization, abstraction and containerization. Bare Metal management is becoming the center of attention. That means consumers can deploy platforms, like vSphere, OpenStack, Kubernetes, and direct bare metal workloads. Bare metal is primarily used for automated hardware lifecycle management and configuration at the data center, edge and remote sites. This allows automating the infrastructure in a uniform, consistent manner across all sites. In addition to making the infrastructure easier to consume, operate and manage, bare metal deployments provide advantages with the performance, resource utilization, … READ MORE

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Dell EMC and VMware® – A Perfect Combination

There are some things that just go together; fire and smoke, hugs and kisses, peanut butter and jelly (or bananas, if you’re Elvis Presley), and finally Dell EMC and VMware. You may not have thought of that last one right away, but when it comes to your data center transformation, you should.

You know Dell EMC as the foundation to transform your data center with industry-leading servers, storage, data protection, networking and converged infrastructure. You also know VMware as the most trusted virtualization platform for the data center, applications and clients. Together, we have successfully transformed data centers for the better part of two decades.

But what you may not know is just how simple and easy it is to get an exceptional support experience when you are running VMware applications on Dell EMC systems.

We develop and maintain an incredibly high level of VMware expertise here at Dell EMC, through training, certifications and tools (such as our technical support lab). Dell EMC currently has 10 of only <300 VCDX professionals globally (including VMware employees), and our team holds a combined 1,900+ VMware certifications worldwide.

Because of this extraordinary level of expertise, we can do things most vendors cannot when it comes to supporting VMware. For example, during a period between February 1 to October 31, 2018, our support staff handled over 180,000 VMware-related support issues. Of those, 97% were handled in-house. In other words, our customers only had to call Dell EMC because our team was able to determine the issue and resolve it.

Now with ProSupport Plus for Enterprise, we support eligible VMware software installed on your Dell EMC systems whether you purchased the software from us or not. Not only will we diagnose the issue, we will own the issue through resolution.

At Dell EMC, we continue to listen and work hard to make your support experience even more proactive, predictive, personalized and most of all… simple.

To learn more about ProSupport Plus for Enterprise, visit DellEMC.com/ProSupport-Plus.

Related:

Democratizing Accelerated Compute in the Data Center

VMware recently announced[1] their intent to acquire Bitfusion, a start-up in Austin, TX. Bitfusion’s product is called FlexDirect and enables virtual remote attached GPUs, FPGAs, and ASICs for any AI application. The blog states that VMware plans to integrate Bitfusion FlexDirect into the vSphere platform. If you are wondering why this technology is relevant to VMWare, go ahead and count the different accelerator options available or in development today to address the increasing compute requirements of AI applications (Figure 1). As industries are transformed by AI, datacenters will continue to deploy more GPUs (the leading accelerator … READ MORE

Related:

The Object or Item Referred to Could Not Be Found. Error Stack: DVPortgroup cannot be found

In VMware, a DVPortgroup represents a group of ports that share the same configuration template. It is used to communicate with vSphere Servers.

Any newly created DVPortgroup has matching UUID and DVPortgroup_key numbers,e.g. NetworkID DVPortgroup-10 should have DVPortgroup_key dvportgroup-10.

When Citrix Virtual Apps and Desktops creates a hosting unit used to contact the hypervisor, it stores the DVPortgroup configuration among other VMware settings in its database. If the DVPortgroup is modified in VMware before or after the creation of a hosting connection, and the DVPortgroup UUID and key no longer match, any attempts to create new virtual machines, whether using Machine Creation Services or PVS Citrix Virtual Apps and Desktops Wizard will fail because they both use the hosting connection to connect to the hypervisor. When trying to contact VMware using the stored DVPortgroup information, VMware will throw an error message that the object or item referred to could not be found, which is the DVPortgroup with mismatched UUID and key.

Related:

Supported Hypervisors for XenDesktop and Provisioning Services

Citrix Hypervisor, formerly XenServer, is powered by the Xen Project hypervisor.

Citrix is committed to ensuring that our products function with the latest VMware, Microsoft, and Citrix Hypervisors.

Click the following products to view the supported configurations matrix.

XenServer – Provisioning Services XenServer – XenDesktop
vSphere – Provisioning Services vSphere – XenDesktop
SCVMM – Provisioning Services SCVMM – XenDesktop
Nutanix Acropolis – Provisioning Services Nutanix Acropolis – XenDesktop

Note:

  • This matrix indicates supported configurations of XenDesktop and Provisioning Services with various hypervisor solutions. When Yes is listed for a combination, it means Citrix will provide technical support to assist with any issues encountered. Any known issues and requirements for certain combinations are indicated with notes.
  • XenApp 6.0 and 6.5 are hypervisor agnostic. If XenApp is deployed through Citrix Provisioning Services, refer to the Provisioning Services product support for the hypervisor.
  • This article will be updated periodically as new information becomes available.

What has changed from the last release of the matrix?

  • Removed XenServer versions that are not supported.
  • Updated CU for XenServer 7.1 LTSR


XenServer – Provisioning Services (PVS)

Supported Hypervisors / XenServer Provisioning Services
1811/1903 1808 7.15 LTSR 7.6 LTSR
XenServer 7.6 Yes Yes Yes No
XenServer 7.5 No Yes Yes No
XenServer 7.1 LTSR Yes(CU2 only) Yes(Up to CU2) Yes(Up to CU2) Yes(Up to CU2)
XenServer 7.0 No No No Yes

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XenServer – Virtual Desktops (XenDesktop)

Supported Hypervisors

/XenServer
Virtual Desktops (XenDesktop)
1811/1903 1808 7.15 LTSR 7.6 LTSR
XenServer 7.6 Yes Yes Yes No
XenServer 7.5 No Yes Yes No
XenServer 7.1 LTSR Yes(CU2 only) Yes(Up to CU2) Yes(Up to CU2) Yes(Up to CU2)
XenServer 7.0 No No No Yes

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vSphere – Provisioning Services (PVS)

Note:

  • Citrix performs compatibility tests only with the major updates of VMware vSphere, like Update 1, 2 and so on. The minor updates like 1a, 1b, 2a and so on are not tested, however they are expected to work fine.
  • Testing of updates for the earlier version of VMware vSphere might be limited, as priority is given to the updates of the current version. When using earlier releases of these products, Citrix recommends validating product updates for proper functionality and interoperability in a test environment first before updating production environments.
Supported Hypervisors / vSphere Provisioning Services
1903/1811/1808/7.18 7.15 LTSR 7.14/7.16/7.17 7.6 LTSR
vSphere 6.7 (Up to update 1) Supported. Refer to CTX235513

for more details
Supported with CU3 No No
vSphere 6.5

(Up to update 2)
Supported.

Refer to CTX219808

for more details
Supported.

Refer to CTX219808
Supported.

Refer to CTX219808
Supported.

Refer to CTX219808
vSphere 6

(Up to update 3)
Supported.

Refer to CTX200969

for more details
Supported.

Refer to CTX200969

for more details
Supported.

Refer to CTX200969

for more details
Supported.

Refer to CTX200969

for more details
vSphere 5.5

(Up to update 3)
Supported.

Refer to CTX140135

for more details
Supported.

Refer to CTX140135

for more details
Supported.

Refer to CTX140135

for more details
Supported.

Refer to CTX140135

for more details

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vSphere – Virtual Desktops (XenDesktop)

Supported Hypervisors

/vSphere
Virtual Desktops (XenDesktop)
1903/1811/1808/7.18 7.15 LTSR 7.14/7.16/7.17 7.6 LTSR
vSphere 6.7 (Up to Update 1) Supported. Refer to CTX235513

for more details
Supported with CU3 No No
vSphere 6.5 (Up to update 2) Supported.Refer to CTX219808

for more details
Supported.Refer to CTX219808

for more details
Supported.Refer to CTX219808

for more details
Supported.Refer to CTX219808

for more details
vSphere 6 (Up to update 3) Supported.Refer to CTX200969

for more details
Supported.Refer to CTX200969

for more details
SupportedRefer to CTX200969

for more details
Supported.Refer to CTX200969

for more details
vSphere 5.5 (Up to update 3) Supported.Refer to CTX140135 for more details Supported.Refer to CTX140135for more details Supported.Refer to CTX140135for more details Supported.Refer to CTX140135for more details

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SCVMM – Provisioning Services (PVS)

Supported Hypervisors / SCVMM Provisioning Services
1903/1811/1808 7.18 / 7.17 / 7.16 / 7.15 LTSR 7.14 7.6 LTSR
SCVMM 2016 Yes Yes Yes No
SCVMM 2012 R2 Yes Yes Yes Yes
SCVMM 2012 SP1 Yes Yes Yes Yes
SCVMM 2012 Yes Yes Yes Yes

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SCVMM – Virtual Desktops (XenDesktop)

Supported Hypervisors / SCVMM Virtual Desktops (XenDesktop)
1903/1811/1808 7.18 / 7.17 / 7.16 / 7.15 LTSR 7.14 7.6 LTSR
SCVMM 2016 Yes Yes Yes No
SCVMM 2012 R2 Yes Yes Yes Yes
SCVMM 2012 SP1 Yes Yes Yes Yes
SCVMM 2012 Yes Yes Yes Yes

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Nutanix Acropolis – Provisioning Services (PVS)

Supported Hypervisors / Nutanix Acropolis Provisioning Services
1903/1811/1808 7.18 / 7.17 / 7.16 / 7.15 LTSR / 7.14 7.6 LTSR
Acropolis Operating System (AOS) 5.5 or later Yes Yes No

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Nutanix Acropolis – Virtual Desktops (XenDesktop)

Supported Hypervisors / Nutanix Acropolis XenDesktop
1903/1811/1808 7.18 / 7.17 / 7.16 / 7.15 LTSR 7.14/7.6 LTSR
Acropolis Operating System (AOS) 4.6.1.x or later Supported. Refer to CTX202032

for more details.
Supported. Refer to CTX202032

for more details.
Supported. Refer to CTX202032

for more details.

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Additional Resources

Related:

VxRail: PTAgent upgrade failure, ESXi error “Can not delete non-empty group: dellptagent”[3]

Article Number: 516314 Article Version: 6 Article Type: Break Fix



VxRail 460 and 470 Nodes,VxRail E Series Nodes,VxRail P Series Nodes,VxRail S Series Nodes,VxRail V Series Nodes,VxRail Software 4.0,VxRail Software 4.5

VxRail upgrade process fails when upgrading PTAgent from older version 1.4 (and below) to newer 1.6 (and above).

Error message

[LiveInstallationError]

Error in running [‘/etc/init.d/DellPTAgent’, ‘start’, ‘upgrade’]:

Return code: 1

Output: ERROR: ld.so: object ‘/lib/libMallocArenaFix.so’ from LD_PRELOAD cannot be preloaded: ignored.

ERROR: ld.so: object ‘/lib/libMallocArenaFix.so’ from LD_PRELOAD cannot be preloaded: ignored.

ERROR: ld.so: object ‘/lib/libMallocArenaFix.so’ from LD_PRELOAD cannot be preloaded: ignored.

Errors:

Can not delete non-empty group: dellptagent

It is not safe to continue. Please reboot the host immediately to discard the unfinished update.

Please refer to the log file for more details.

Dell ptAgent upgrade failed on target: <hostname> failed due to Bad script return code:1

PTAgent can’t be removed without ESXi asking for a reboot, due to earlier version of PTAgent (lower than 1.6) had problem dealing with process signals, ESXi is unable to stop it no matter what signal is sent or what method is attempted to kill the process. Rebooting ESXi si required to kill the defunct process so the upgrade can proceed.

PTAgent 1.6 (and above) had this issue fixed, but upgrading from 1.4 to 1.6 can’t be done without human intervene once the issue is encountered.


Impacted VxRail versions (Dell platform only):

  • 4.0.x: VxRail 4.0.310 and below
  • 4.5.x: VxRail 4.5.101 and below

This issue is fixed in recent VxRail releases, but upgrade from earlier VxRail releases are greatly impacted. It’s strongly suggested customer to contact Dell EMC Technical Support to upgrade to PTAgent 1.7-4 which is included in below VxRail releases:

  • VxRail 4.0.500 for customer who stays on vSphere 6.0
  • VxRail 4.5.211 or above for customers who choose vSphere 6.5

Manual workaround if experiencing the PTAgent upgrade failure

  • Enter maintenance mode and reboot the host mentioned in error message
  • Wait until the host is available and showing proper state in vCenter, click retry button in VxRail Manager to retry upgrade.

Related:

App Layering : Unable to create an image.

From the ELM logs, we see the following error in the connector log (unidesk-vsphere-connector.log.json.log) :

[2019-01-28T08:43:51.360Z] INFO: DeployVm/11730 on localhost.localdomain: Looking up environmentBrowser for host.parent id: domain-s3241

{“obj”:{“attributes”:{“type”:”ComputeResource”},”$value”:”domain-s3241″},”propSet”:[{“name”:”resourcePool”,”val”:{“attributes”:{“type”:”ResourcePool”,”xsi:type”:”ManagedObjectReference”},”$value”:”resgroup-3242″}}]}

[2019-01-28T08:43:51.815Z] ERROR: vsphere-connector/11730 on localhost.localdomain: [bd85cc80-2302-11e9-824d-f35fab16bc43] -> Operation ‘vsphere:DeployVm’ has failed: The vsphere:DeployVm operation encountered an unexpected error. Message = Cannot read property ‘$value’ of undefined.

While we try to DeployVm – we are trying to create a new VM.

The vSphere connector does not have a template VM configured, so ELM is trying to make a simple Windows OS and gets an error while creating the VM.

It might be an issue with permissions.

Related: