Error “cannot connect to the hypervisor at object reference not set to an instance of an object” when running the XDSW

When running the XenDesktop Setup Wizard, it can fail with the following error:

“cannot connect to the hypervisor at <ADDRESS> object reference not set to an instance of an object”

The string <ADDRESS> will contain the actual URL of the vCenter Server.

This issue can appear when the DataCenter name on the VMWare side has a comma character anywhere in the name.

For example notice the use of the comma character in the following screenshot:

User-added image

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Simplify Lifecycle Management with Dell EMC PowerEdge & VMware

Co-author: Damon Earley

IT Admins can realize significant time savings with up to 98% less hands-on time to update hypervisor and firmware¹

We’ve often heard that the most precious resource is time. What if we told you that Dell EMC PowerEdge and VMware have teamed up to help your IT staff get a little more time back in their day? No, it’s not magic, although you may feel compelled to work on your next virtual party trick with all of the time savings that your IT staff will reap from using Dell EMC OpenManage Integration for VMware vCenter (OMIVV) and vSphere Lifecycle Manager (vLCM). Better yet, use the time saved to access more exciting content from the first-ever virtual VMworld 2020, including the PowerEdge and VMware on-demand technical session.

Dell EMC PowerEdge and VMware have jointly innovated to give your IT staff the virtualization mathematics that really add up to true time savings. Earlier this year, VMware launched VMware vSphere 7 as vSphere Lifecycle Manager (vLCM), which enables IT to deploy, manage and update both software and drivers in conjunction with a hardware support manager for hardware firmware using a desired state model. Dell EMC PowerEdge was one of the first server manufacturers to implement this epic new feature with our own hardware support manager, Dell EMC OpenManage Integration for VMware vCenter (OMIVV). The results include some pretty impressive time savings for your IT staff, who like the rest of the world, are strapped for time. We’ll dive into those time savings but first, let’s talk about OMIVV.

OMIVV is the systems management plug-in from Dell for vCenter, providing a unified view of physical and virtual servers for PowerEdge hosts running vSphere. With it, monitoring and lifecycle management of the physical server can be brought into the native vCenter user interface, helping provide a holistic view of your server resources. With vLCM and OMIVV, you can see a significant decrease in the total time it takes to run these updates. Benefits include:

  • Reduced manual steps by setting up templates
  • Repositories that can be used repeatedly across many servers
  • Communication with vCenter to work with its software policies, like ProActive HA, DRS, and vSAN
  • Capability to leverage live migration policies, including for VMware vSAN

Customers have maximum flexibility and control when patches and updates are deployed, with unified software and firmware lifecycle management. And they can do it simply within vCenter, a familiar and comfortable tool. With Cluster Profiles, both for legacy vSphere and with vLCM, monitor for compliance and drift automatically, and schedule updates from within vCenter.

Based on this report by Principled Technologies, with vLCM and OMIVV, it took 98% fewer steps to update the hypervisor and firmware on an 8-node PowerEdge cluster.

Number of steps to update both hypervisor and firmware across a cluster. Fewer steps are better. Source: Principled Technologies

A lot of the steps to this process – defining the software image, what drivers are needed, what firmware needs to be applied – are generally done only a handful of times based on the specific servers are in the cluster. Leveraging vLCM’s new functions for setting the ESXi baseline and driver add-ons, along with hardware templates for server firmware, lets you set these things once, then use them across the environment. The overall time, as well as hands-on time, was also significantly reduced, per the chart below. Essentially, the admin time was reduced to under 4 minutes versus 3.5 hours manually.

Time (h::mm:ss) to update both the hypervisor and firmware across a cluster. Less time is better. Source: Principled Technologies

While we cannot jointly innovate or engineer more hours in the day, our commitment to our PowerEdge server customers using VMware vSphere, vSAN and Cloud Foundation is to help simplify and accelerate your hybrid cloud with new features such as vLCM. Learn more about our approach to lifecycle management with this on-demand PowerEdge and VMware breakout session at VMworld 2020, or visit our PowerEdge and VMware website.

¹Principled Technologies report commissioned by Dell EMC, “New VMware vSphere 7.0 features reduced the time and complexity of routine update and hardware compliance tasks,” August 2020.

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Dell EMC PowerEdge Brings Flexibility & Freedom To Your Workloads

Most IT professionals know too well the balancing act of wanting to implement cutting-edge, modern solutions while still maintaining control of the overall IT landscape. Your IT organization is committed to supporting the workloads that the business depends on for success – whatever that takes. But ideally, whatever new deployment your critical workloads demand won’t chip away at the control over your IT environment that your team has worked hard to establish.

Those of you who have read our past blogs on optimizing your organization’s infrastructure for critical workloads have heard us go through some of the benefits of modernizing your infrastructure with an eye towards end-to-end optimization. We’ve explored how workload placement strategy requires continued attention over time, and how a hybrid approach to IT will set your organization up with the flexibility that needed as applications mature and new demands come up. But you may still find yourself asking how you can best leverage a variety of options in your IT purchasing – without losing control. Is there a way to engage in that freedom of choice, without sacrificing your command over your organization’s IT landscape?

One thing that all IT organizations have in common – no matter the size, the location or the industry – is this desire to avoid making a choice that pigeonholes your future decision making or creates a siloed IT experience. Whenever a new workload is prioritized, IT should not have to upend long-term strategies to support it. But when looking at your deployment options, choice with control may seem out of reach.

We hear from customers across the global that they see Dell Technologies as a unique technology provider for their organizations because we can scratch this exact itch. Folks keep turning to our portfolio time and time again because our wide range of servers, data storage and data protection systems given them the flexibility that their infrastructure decisions require when needs change. Dell Technologies can provide you with that range of choice you desire, without disrupting on the overall IT vision your organization has worked hard to support.

As applications mature and needs change, your team will be best prepared to react if they have a flexible and secure infrastructure behind them. Take our extensive line of Dell EMC PowerEdge servers as a prime specimen. The PowerEdge platform can help you establish the right hybrid infrastructure for your IT organization, providing you with the choice and the control that you need as you determine the best placement options for each of your critical business workloads over time.

Drive workload and analytics success with modern PowerEdge servers that allow your team to optimize the overall infrastructure by running the same capacity and performance on fewer servers, freeing resources to tackle application transformations. Our leading servers run your critical workloads with ease, so that you can keep the focus on supporting pressing asks from the business and helping to drive your overall organization forward. Configure to meet your needs and meet workloads where they need to be.

Whatever workload is the priority for your organization, PowerEdge allows you to tailor the experience for your IT team. With one-click BIOS tuning, we enable quick-and-easy deployment via workload-optimized server configuration profiles. This allows you to deploy and run without delay – so that your IT staff can support requests from the business without interruption. From edgeto coreto cloud, PowerEdge can support even your most advanced workloads needs with a familiar experience across them all. Learn how one company found the ideal IT infrastructure solution with the Dell EMC PowerEdge MX platform and OpenManage systems management:

All of our advanced offerings – including the advanced Dell EMC PowerEdge platform – are available with flexible payment options through Dell Technologies On Demand. And Dell Technologies On Demand also includes value-added services with ProDeploy, ProSupport and Managed Services, which can be paired with all financial consumption models offered. By working with a technology provider who can offer you a seamless experience from end-to-end, you too can meet your organization’s most critical workloads where they need to be – on demand – and with all your public, private and edge clouds within reach.

And of course – any organization who partners with Dell Technologies benefits from even more points of seamless integration across the digital landscape thanks to our extended Dell Technologies family. For example, PowerEdge servers support the latest VMware stack, including VMware vSphere® 7 with Kubernetes®, VMware vSAN™ 7, and VMware Cloud Foundation™. You may have heard us say that our story began with two technology companies and one shared vision: to provide greater access to technology for people around the world. That mission continues forward proudly to this day.

Dell Technologies can provide you with the freedom of choice that you deserve, without making you sacrifice the control that your team needs and deserves. With the right technology in the right place, Dell Technologies and our powered-up portfolio will empower your IT organization with choice and control as your team as you build, run and manage your hybrid cloud.

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Dell Technologies Named a Leader in the Gartner 2020 Data Center Backup & Recovery Solutions Magic Quadrant

A Constant in a Sea of Change

Heraclitus, an ancient Greek philosopher once said, “The only thing that is constant is change.” These words ring truer now perhaps more than any other time in our lives. The recent health, economic and social watershed events of 2020 bring into stark reality how the fabric of our lives can change in an instant.

Despite these dizzying changes, one thing has not changed – the criticality of data. In fact, data has never been more critical than it is right now. That’s why we are humbled to be recognized by Gartner as a Leader in the 2020 Data Center Backup & Recovery Solutions Magic Quadrant – a distinction we have earned in every Gartner Magic Quadrant for data center backup and recovery solutions since 1999.¹

Our 21-year position as a Leader in the Magic Quadrant is, we believe, a continuing affirmation of the trust our customers place in us, not merely as just a provider of leading data protection solutions, but as a partner committed to their long-term success.

That commitment begins with taking a customer-first approach in everything we do – from investing in our people, to investing in our communities, to investing in innovation.

And it all begins with data. Unlocking the next great discovery begins with creating, curating, protecting and securing the vast amounts of data being born across core, edge and multi-cloud computing environments.

Therefore, safeguarding data to ensure it is highly available, efficiently protected and secure from cyber threats wherever it lives, is a mission we are deeply committed to.

For example, three key areas where we are helping our customers today are:

  1. Cloud Data Protection – delivering solutions to protect any workload across any cloud while providing the lowest cost to protect in the cloud. Today, we have over 1,000 customers protecting over 2.7 Exabytes of data in the cloud.²
  2. VMware data protection – delivering deep integration with VMware to simplify and automate data protection for virtual and containerized workloads for increased agility.
  3. Cyber Recovery – secure infrastructure that optimizes cyber resiliency to ensure rapid recovery from destructive cyberattacks.

And going forward, we have even more ambitious plans to continue to drive innovation across our entire data protection portfolio. With our PowerProtect Data Manager platform, we plan to increase IT simplicity, increase data protection efficiencies and increase automation of data protection and recovery operations, so that our customers can focus on delivering the innovation and change needed to help them transform, modernize and compete more effectively in the data era.

¹ As Dell EMC, 2017-2019; As EMC, 2005 – 2016; As Legato, 2004; As Legato Systems and EMC, 2003; As Legato Networker and EMC Data Manager (EDM), 2001; As Legato and EMC, 1999-2000

² Based on information provided by public cloud providers, Feb 2020

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VMware vSphere 7 Now Available on Dell EMC PowerEdge

With PowerEdge & vSphere 7, it’s full speed ahead on your journey to the modern hybrid cloud When VMware announced Project Pacific at VMworld last fall, Kit Colbert, Chief Technology Officer of Cloud Platform at VMware, described it as “the biggest evolution of vSphere in easily the last decade.” Now that it’s here, we see that it lives up to the hype. vSphere 7 is truly a game-changer, bringing native support for Kubernetes into vSphere so organizations can run containers and virtual machines on the same platform. Not to mention, in addition to the new Kubernetes capabilities, … READ MORE

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Protecting the Telecom Network

Telecommunication networks are becoming more and more essential every day and, in the process, gaining new opportunities. These opportunities will drive new business growth and create exciting areas for revenue generation. However, as with all opportunities, challenges exist. And for communication service providers (CSPs), these challenges include cyber threats, increasing network decentralization, timing requirements, and more. To help our customers meet these challenges, Dell EMC Ready Solution for VMware NFV brings together industry-leading technologies optimized for telecommunication networks, yet customizable for any unique need. This solution continues to offer new value with the latest release including … READ MORE

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Announcing the 2nd Generation Dell Technologies Cloud Data Center-as-a-Service

Customers love the speed and flexibility of public cloud but the performance, security and control of on-premises infrastructure. They have been asking for an approach that combines both without introducing organization complexities. Therefore, we introduced VMware Cloud on Dell EMC, the fully managed Dell Technologies Cloud Data Center-as-a-Service last year that combines the benefits of public cloud and on-premises infrastructure, delivered as-a-service to customers. VMware Cloud on Dell EMC delivers cloud-like ease of use to your on-premises workloads and provides consistent operations between on-premises and public cloud environments. The cloud service delivers the VMware Cloud experience … READ MORE

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