The SQL Server service account does not have permission to access Active Directory Domain Services.

  1. DDC loses connection to Hypervisor.
  2. VDAs power state shows up as ‘Unknown’.
  3. Test hosting connection fails with error ‘Check that a connection to the hypervisor can be established’.
  4. On editingupdating hosting connection, we get below exception in Citrix Studio.

Error Id: XDDS:33A6280E

Inner Exception:

DesktopStudio_ErrorId : ConnectionValidationFailure

Exception : PluginUtilities.Exceptions.ManagedMachineGeneralException: Command did not execute: System.Management.Automation.CmdletInvocationException: The SQL Server service account does not have permission to access Active Directory Domain Services (AD DS). (Error ID: 2607)

—> Microsoft.VirtualManager.Utils.CarmineException: The SQL Server service account does not have permission to access Active Directory Domain Services (AD DS).

Ensure that the SQL Server service is running under a domain account or a computer account that has permission to access AD DS. For more information, see “Some applications and APIs require access to authorization information on account objects” in the Microsoft Knowledge Base at http://go.microsoft.com/fwlink/?LinkId=121054. —> System.ServiceModel.FaultException`1[Microsoft.VirtualManager.Utils.ErrorInfo]: The SQL Server service account does not have permission to access Active Directory Domain Services (AD DS).

5. Similar error is thrown on connecting to SCVMM console,

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