Secure Mail Test Tool

1. Checks for ActiveSync server handshake

2. Verifies user Authentication (both Default and Cert Based) to active sync server

3. User Mailbox Folder Sync Tests

4. Checking Active Sync configurations based on Request/Response methods

5. Simulates iOS as well as Android headers for communications

6. Connectivity checks for servers configured in MDX Policy like Citrix Listener Services, Push Registration server

7. Uses MicroVPN traffic to perform tests when wrapped

8. Extended Connectivity checks to APNS server and the Background Network Services Gateway

9. Verifying Push Notifications

10. Verifying that the CustomerID corresponds to the Push Notification Region

11. Validating end to end email flow by sending a test email and verifying the receipt in the user inbox

12. Enhanced progress indicators to provide more details on all the tests being performed

13. Ability to test Multiple ActiveSync Servers at one go using same credentials

14. A neat diagnostic report of the Tests Performed

15. A comprehensive list of recommendations if there are any issues found during the tests

16. Ability to send the report via email with Mail Test App logs attached.

17. Extended Connectivity checks to APNS server and the Background Network Services Gateway.

Related:

FAQ: Secure Mail and ActiveSync for Android

Question :

How SecureMail and Active sync for Android works.

Answer :

SecureMail syncs with Exchange Server via the ActiveSync messaging protocol to give users real-time access to their Outlook mail, contacts, calendar events, automatically generated mailboxes, and user-created folders.

Note: ActiveSync doesn’t support the synchronization of Exchange public folders. In Exchange Server 2013, ActiveSync doesn’t sync the Drafts folder.

To sync user-created folders, follow these steps:

Android:

  1. Go to the Mailboxes list.
  2. Tap the mailbox you want to sync.
  3. Tap the More icon in the lower-right corner.
  4. Tap Sync options.
  5. Under Check frequency, select how often you want the folder to sync.

Related:

FAQ : SecureMail and ActiveSync for Android

Question :

How SecureMail and Active sync for Android works.

Answer :

SecureMail syncs with Exchange Server via the ActiveSync messaging protocol to give users real-time access to their Outlook mail, contacts, calendar events, automatically generated mailboxes, and user-created folders.

Note: ActiveSync doesn’t support the synchronization of Exchange public folders. In Exchange Server 2013, ActiveSync doesn’t sync the Drafts folder.

To sync user-created folders, follow these steps:

Android:

  1. Go to the Mailboxes list.
  2. Tap the mailbox you want to sync.
  3. Tap the More icon in the lower-right corner.
  4. Tap Sync options.
  5. Under Check frequency, select how often you want the folder to sync.

Related:

Is Client Certificate ability with MaaS360 compatible with ActiveSync Mailboxes hosted on Microsoft O365/Exchange Online?

Is Client Certificate ability with MaaS360 compatible with ActiveSync Mailboxes hosted on Microsoft O365/Exchange Online?

Related:

The mailbox server [] has forms based authentication enabled on its virtual server. Exchange ActiveSync cannot access the server when Forms based authentication is enabled. For information about how to correctly configure Exchange virtual directory settings, see Microsoft Knowledge Base article 817379, “Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003” (http://go.microsoft.com/fwlink/?linkid=3052kbid=817379).

Details
Product: Exchange
Event ID: 3030
Source: Server ActiveSync
Version: 6.5.7638.0
Component: Microsoft Exchange ActiveSync
Message: The mailbox server [<%1>] has forms based authentication enabled on its virtual server. Exchange ActiveSync cannot access the server when Forms based authentication is enabled. For information about how to correctly configure Exchange virtual directory settings, see Microsoft Knowledge Base article 817379, “Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003” (http://go.microsoft.com/fwlink/?linkid=3052kbid=817379).
   
Explanation

A problem with your Exchange ActiveSync configuration has caused synchronization to fail. One or more users were unable to successfully synchronize their mobile devices with Exchange Server. This problem can occur if your /Exchange virtual directory settings are not properly configured.

   
User Action

For information about how to configure /Exchange virtual directory settings, see Microsoft Knowledge Base article 817379, “Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003” (http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379).

Related: