If you have multiple email addresses connected to the same Outlook client, the ShareFile Outlook Plugin will only send emails with ShareFile attachments via the email address listed as the default under Data Files within the Outlook client Account Settings.
Tag: Windows NT
Microsoft Windows Security Updates November 2020
Microsoft has released security updates for all support client and server versions of Windows as well as other company products such as Microsoft Office, Microsoft Edge, and Internet Explorer.
Our November 2020 Patch Day overview provides you with details on the released patches. It begins with an executive summary listing the most important bits of information; this is followed by the operating system distribution, details about cumulative updates for Windows, other released security updates, download links, and lots of links to Microsoft support pages.
Check out the October 2020 Security Updates overview here in case you missed it.
Microsoft Windows Security Updates November 2020
You can download the following Excel spreadsheet that includes information about the released security updates in November 2020. It is provided as an archive that you need to extract on the local system. A viewer such as Microsoft Excel or LibreOffice Cacl is needed to open the spreadsheet.
Click on the following link to download the spreadsheet to your system: Security Updates 2020-11-10-070727pm
Executive Summary
- Microsoft released security updates for all supported client and server versions of Windows.
- All server and client versions of Windows are affected by the same two critical vulnerabilities.
- Security updates are also released for Microsoft Office, Internet Explorer, Microsoft Edge, Microsoft Exchange Server, Microsoft Dynamics, Microsoft Windows Codecs Library, Azure Sphere, Windows Defender, Microsoft Teams, Azure SDK, Azure DevOps and Visual Studio.
- Products with known issues: SharePoint Server 2016 and 2019, Windows 10 versions 2004, 1903, 1809, Windows 7, Windows 8.1, Windows Server products and Microsoft Exchange Server
Operating System Distribution
- Windows 7(extended support only): 20 vulnerabilities: 2 critical and 18 important
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
- Windows 8.1: 33 vulnerabilities: 2 rated critical and 31 rated important
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
- Windows 10 version 1809: 48 vulnerabilities: 2 critical and 45 important, 1 low
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
- Windows 10 version 1903 and 1909: 53 vulnerabilities: 2 critical and 54 important, 1 low
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
- Windows 10 version 2004 and 20H2: 52 vulnerabilities, 2 critical, 49 important, 1 low
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
Windows Server products
- Windows Server 2008 R2 (extended support only): 20 vulnerabilities: 2 critical and 18 important
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
- Windows Server 2012 R2: 34 vulnerabilities: 2 critical and 22 important.
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
- Windows Server 2016: 40 vulnerabilities: 2 critical and 38 important.
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
- Windows Server 2019: 46 vulnerabilities: 2 critical and 44 are important
- CVE 2020 17042 — Windows Print Spooler Remote Code Execution Vulnerability
- CVE 2020 17051 — Windows Network File System Remote Code Execution Vulnerability
Other Microsoft Products
- Internet Explorer 11: 3 vulnerabilities: 3 critical
- CVE 2020 17052 — Scripting Engine Memory Corruption Vulnerability
- CVE 2020 17053 — Internet Explorer Memory Corruption Vulnerability
- CVE 2020 17058 — Microsoft Browser Memory Corruption Vulnerability
- Microsoft Edge (classic): 4 vulnerabilities: 3 critical, 1 important
- CVE 2020 17048 — Chakra Scripting Engine Memory Corruption Vulnerability
- CVE 2020 17052 — Scripting Engine Memory Corruption Vulnerability
- CVE 2020 17058 — Microsoft Browser Memory Corruption Vulnerability
- Microsoft Edge (Chromium)
- see here (latest security patches from the Chromium project)
Windows Security Updates
Windows 7 SP1 and Windows Server 2008 R2
Updates and improvements:
- Corrects DST start date for Fiji Islands to December 20, 2020
- Security updates
Windows 8.1 and Windows Server 2012 R2
Updates and improvements:
- Corrects DST start date for Fiji Islands to December 20, 2020
- Security updates
- Administrators may enable “Save Target As” in Group Policy for Microsoft Edge IE Mode (Monthly Rollup only).
- Fixes an issue with LDAP session authentication (Monthly Rollup only).
Windows 10 version 1809
- Cumulative Update: KB4586793
Updates and improvements:
- Corrects DST start date for Fiji Islands to December 20, 2020
- Security updates
Windows 10 version 1903 and 1909
- Cumulative Update: KB4586786
Updates and improvements:
- Corrects DST start date for Fiji Islands to December 20, 2020
- Fixed an issue with the package frame launcher.
- Security updates
Windows 10 version 2004 and 20H2
- Cumulative Update: KB4586781
Updates and improvements:
- Corrects DST start date for Fiji Islands to December 20, 2020
- Security updates
Other security updates
KB4586768 — 2020-11 Cumulative Security Update for Internet Explorer
KB4586807 — 2020-11 Security Monthly Quality Rollup for Windows Server 2008
KB4586817 — 2020-11 Security Only Quality Update for Windows Server 200
KB4586808 — 2020-11 Security Only Quality Update for Windows Embedded 8 Standard and Windows Server 2012
KB4586834 — 2020-11 Security Monthly Quality Rollup for Windows Embedded 8 Standard and Windows Server 2012
KB4586787 — 2020-11 Cumulative Update for Windows 10 Version 1507
KB4586782 — 2020-11 Cumulative Update for Windows 10 Version 1703
KB4586785 — 2020-11 Cumulative Update for Windows 10 Version 1803
KB4586830 — 2020-11 Cumulative Update for Windows Server 2016 and Windows 10 Version 1607
Known Issues
Windows 7 SP1 and Server 2008 R2
- Updates will uninstall if the system is not subscribed to ESU (Extended Security Updates).
- Certain rename operations may fail on Cluster Shared Volumes. Workarounds available.
Windows 8.1 and Server 2012 R2
- Certain rename operations may fail on Cluster Shared Volumes. Workarounds available.
Windows 10 version 1809
- Some Asian language packs may throw the error “0x800f0982 – PSFX_E_MATCHING_COMPONENT_NOT_FOUND”. Microsoft suggest to remove the language packs and reinstall them, update Windows to the latest version, or Reset the PC.
Windows 10 version 1903, 1909, 2004, 20H2
- System and user certificates may be lost when updating from Windows 10 version 1809 or later to a newer version of Windows 10. This happens mainly when managed devices are updated using outdated bundles or media according to Microsoft. Devices that use Windows Update or Windows Update for Business are not impacted. Microsoft suggests to go back to the previous version of Windows to fix the issue.
Security advisories and updates
ADV 990001 — Latest Servicing Stack Updates
Non-security related updates
KB4497165 — 2020-09 Update for Windows Server, version 1909, Windows 10 Version 1909, Windows Server 2019 (1903), and Windows 10 Version 1903
KB4558130 — 2020-09 Update for Windows Server, version 2004 and Windows 10 Version 2004
KB4580419 — 2020-11 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows Server, version 20H2, Windows 10 Version 20H2, Windows Server, version 2004, and Windows 10 Version 2004
KB4580980 — 2020-11 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows Server, version 1909, Windows 10 Version 1909, Windows Server 2019 (1903), and Windows 10 Version 1903
KB4585207 — 2020-11 Cumulative Update for .NET Framework 4.8 for Windows Server 2016 and Windows 10 Version 1607
KB4585208 — 2020-11 Cumulative Update for .NET Framework 4.8 for Windows 10 Version 1703
KB4585210 — 2020-11 Cumulative Update for .NET Framework 4.8 for Windows 10 Version 1803 and Windows Server 2016
KB4586082 — 2020-11 Cumulative Update for .NET Framework 3.5, 4.7.2 and 4.8 for Windows Server 2019 and Windows 10 Version 1809
KB4589198 — 2020-11 Update for Windows 10 Version 1507
KB4589206 — 2020-11 Update for Windows 10 Version 1803
KB4589208 — 2020-11 Update for Windows Server 2019 and Windows 10 Version 1809
KB4589210 — 2020-11 Update for Windows Server 2016 and Windows 10 Version 1607
KB4589211 — 2020-11 Update for Windows Server, version 1909, Windows 10 Version 1909, Windows Server 2019 (1903), and Windows 10 Version 1903
KB4589212 — 2020-11 Update for Windows Server, version 20H2, Windows 10 Version 20H2, Windows Server, version 2004, and Windows 10 Version 2004
KB890830 — Windows Malicious Software Removal Tool
KB4585204 — 2020-11 Security and Quality Rollup for .NET Framework 4.6 for Windows Embedded Standard 7, Windows 7, Windows Server 2008 R2, and Windows Server 2008
KB4585205 — 2020-11 Security and Quality Rollup for .NET Framework 4.8 for Windows Embedded Standard 7, Windows 7, and Windows Server 2008 R2
KB4585211 — 2020-11 Security and Quality Rollup for .NET Framework 4.8 for Windows Embedded 8 Standard and Windows Server 2012
KB4585212 — 2020-11 Security and Quality Rollup for .NET Framework 4.8 for Windows 8.1 and Windows Server 2012 R2
KB4585213 — 2020-11 Security and Quality Rollup for .NET Framework 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows Embedded 8 Standard and Windows Server 2012
KB4585214 — 2020-11 Security and Quality Rollup for .NET Framework 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 8.1 and Windows Server 2012 R2
KB4586083 — 2020-11 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows Embedded Standard 7, Windows 7, and Windows Server 2008 R2
KB4586084 — 2020-11 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows Embedded 8 Standard and Windows Server 2012
KB4586085 — 2020-11 Security and Quality Rollup for .NET Framework 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Windows Server 2012 R2
KB4586086 — 2020-11 Security and Quality Rollup for .NET Framework 2.0, 3.0, 4.5.2, 4.6 for Windows Server 2008
Microsoft Office Updates
You find Office update information here.
How to download and install the November 2020 security updates
The November 2020 security patches are already available for all supported versions of Windows and other Microsoft products. Home users get these via Windows Updates or direct downloads, business customers and Enterprises get these via update management systems such as WSUS predominantly.
Updates are installed automatically by default on Home systems, but you can run a manual check for updates to download and install these earlier.
Note: we recommend that you create a backup of important data, better the entire system, before you install updates.
Do this to manually check for updates:
- Open the Start Menu of the Windows operating system, type Windows Update and select the result.
- Select check for updates in the application that opens. Updates may be installed automatically when they are found or offered by Windows; this depends on the operating system and version that is used, and update settings.
Direct update downloads
Below are resource pages with direct download links, if you prefer to download the updates to install them manually.
Windows 7 and Server 2008 R2
- KB4586827 — 2020-11 Security Monthly Quality Rollup for Windows 7
- KB4586805 — 2020-11 Security Only Quality Update for Windows 7
Windows 8.1 and Windows Server 2012 R2
- KB4586845 — 2020-11 Security Monthly Quality Rollup for Windows 8.1
- KB4586823 — 2020-11 Security Only Quality Update for Windows 8.1
Windows 10 (version 1809)
- KB4586793 — 2020-11 Cumulative Update for Windows 10 Version 1809
Windows 10 (version 1903)
- KB4586786 — 2020-11 Cumulative Update for Windows 10 Version 1903
Windows 10 (version 1909)
- KB4586786 — 2020-11 Cumulative Update for Windows 10 Version 1909
Windows 10 (version 2004)
- KB4586781 — 2020-11 Cumulative Update for Windows 10 Version 2004
Windows 10 (version 20H2)
- KB4586781 — 2020-11 Cumulative Update for Windows 10 Version 20H2
Additional resources
- November 2020 Security Updates release notes
- List of software updates for Microsoft products
- List of the latest Windows Updates and Services Packs
- Security Updates Guide
- Microsoft Update Catalog site
- Our in-depth Windows update guide
- How to install optional updates on Windows 10
- Windows 10 Update History
- Windows 8.1 Update History
- Windows 7 Update History


Related:
Joining Storefront to Server Group Error “Cannot Join Server Group”
- Check for any GPOs that might be blocking any local security policies on server. If this is the case, please block/disable that GPO.
- The policy “Access this computer from the network” with location “Computer ConfigurationWindows SettingsSecurity SettingsLocal PoliciesUser Rights Assignment”, needs to have at least following groups by default:
Everyone
Administrators
Users
Backup Operators
Add COMPUTERS (Storefront Servers)
NOTE: Depending on GPOs applied to environment,
The following table lists the actual and effective default policy values for the most recent supported versions of Windows. Default values are also listed on the policy’s property page.
Server type of GPO | Default value |
---|---|
Default domain policy | Not defined |
Default domain controller policy | Everyone, Administrators, Authenticated Users, Enterprise Domain Controllers, Pre-Windows 2000 Compatible Access |
Stand-alone server default settings | Everyone, Administrators, Users, Backup Operators |
Domain controller effective default settings | Everyone, Administrators, Authenticated Users, Enterprise Domain Controllers, Pre-Windows 2000 Compatible Access |
Member server effective default settings | Everyone, Administrators, Users, Backup Operators |
Client computer effective default settings | Everyone, Administrators, Users, Backup Operators |
Related:
Edit Email Logo, Header, and Footer
TheEdit Account Appearancemenu can be found underSettings>Admin Settings>Company Account Info> Edit Company Branding.
Under Edit Account Appearance, open additional categories for customization by clicking on “Use the advanced appearance options.”
Email Options
To customize additional advanced appearance options for email notifications, expand Email Options.
Logo – By default, email notifications can use the logo from Basic Options. However, you can specify a specific image solely for email messages. This image must be no taller than 80px and no wider than 520px.
Header Text – By default the email header provides a brief overview of the ShareFile service. Replace this text to include in the header of all “Email with Citrix” messages and activity notifications.
Footer Text – By default an email footer is not included. Any text placed here will go at the bottom of all email notifications sent from your account.
Note: apostrophes (‘) are not supported in Email Options text.
Once you have made your desired email option changes, click the Save button at the bottom of the page.
Before leaving this page, confirmyour changes are saved successfully.
Related:
Citrix Profile Management: VHDX-based Outlook cache and Outlook search index on a user basis.
Behaviour prior to Profile Management 7.18
There have been two Outlook-related performance challenges with Citrix Profile Management.
To best explain, we’ll take a user that has an existing Profile Management 7.17 profile and launches published Outlook (or opens Outlook in a desktop session). Outlook has been configured to use the Outlook .OST cache. The location of the file is typically:
C:Users<user>AppDataLocalMicrosoftOutlook<email address>.OST
In Outlook cached mode, the OST file can be very large, so there is a significant overhead if the OST file is part of Profile Management logon/logoff synchronization.
Actions in Outlook, such as sending/receiving mail result in changes to the Outlook search index database. This data is stored in the Windows search index database: Windows.edb.
This is a machine-based file, which means it holds search index data for all users logging onto the machine. If a user launches an Outlook session (or opens Outlook in a desktop session) on a VDA machine that they haven’t access previously or haven’t accessed for a while, the Outlook search index has to be rebuilt in Windows.edb. Outlook searches have to wait until re-indexing finishes. The location of the Windows search index database is typically: C:ProgramDataMicrosoftSearchDataApplicationsWindowsWindows.edb
We can see this design in the image below:
Behavior using VHDX-based Outlook cache and Outlook search index on a user basis
The Profile Management 7.18 release introduced a feature to address these Outlook-related performance challenges.
To explain we’ll use the same user as above, but logging on to a 7.18 version VDA for the first time.
During the Profile Management logon, the user’s Outlook-related search index is split out of the Windows search index database (Windows.edb) and written to a VHDX file created at:
PathToUserStore<User_information>VHD<Platform>OutlookSearchIndex.vhdx
The remote VHDX file is then mounted locally in the user’s local profile at:
C:Users<user>AppDataRoamingCitrixSearch.vhdx
From this point, the user has their own profile-based version of the Outlook search index database. Within the Search.vhdx mount-point folder, the Outlook search index database is named < userSID>.edb
The Outlook .OST file is converted into a VHDX file and stored at:
PathToUserStore<User_information>VHD<Platform> OutlookOST.vhdx
The remote VHDX file is then mounted locally in the user’s local profile at (default):
C:Users<user>AppDataLocalMicrosoftOutlook.vhdx
During the Outlook session, changes to the Outlook search index and Outlook .OST are made directly to their respective VHDX files over SMB.
The feature also requires additional registry settings to be created. Read the Registry Changes section for further information.
When the user logs off the session, both VHDX files are unmounted from the local profile. Because the VHDX files had been mounted over SMB, no synchronization is required at Profile Management logoff. The additional registry settings are synchronized to the user’s profile store (or before if the Active Writeback Registry feature has been enabled).
Feature Enhancements introduced in Citrix Virtual Apps and Desktops 1808
The Profile Management 1808 release Outlook search index feature supports groups explicitly excluded through the Profile Management Excluded Groups policy as well and groups implicitly excluded through the Profile Management Processed Groups policy (see Feature Limitations for further information).
This release also introduced support for Windows 10 1803.
Feature Limitations
Related:
How to recall a message sent in Microsoft Outlook

More about Windows
It’s inevitable. You send someone an email in Microsoft Outlook. And then you realize for one reason or another that the message has a mistake or that it shouldn’t have been sent at all. You can fix your error after the fact by recalling a message. Using the recall feature under the right conditions, your previous email is deleted without the recipient ever seeing it. You can also send a replacement message with the correct information.
SEE: How to add a drop-down list to an Excel cell (TechRepublic)
There are some requirements if the recall feature is to work properly. For your recalled message to be deleted, both you and the recipient must have a Microsoft 365 Business account or Microsoft Exchange email account in the same organization, meaning the same Exchange system on the backend. The email must have been delivered to the recipient’s mail server but it must not have been read yet.
However, even if you and the recipient use different email clients or backend systems, or you fail to recall the message before it’s been read, the recall feature can still serve a purpose. Though the initial email won’t be deleted, the recipient receives a follow-up message indicating that you want to recall the previous email. That tells them that your initial email is incorrect or invalid for some reason. You should then follow up your initial email and recall message with another email that contains the right information or corrects the initial one.
SEE: 50 time-saving tips to speed your work in Microsoft Office (free PDF) (TechRepublic)
How to recall a message in Microsoft Outlook
To try this, open Outlook. Start a new email and address it to the recipient. Send the email (Figure A).
Figure A

Now, let’s say you notice an error in your email and want to recall it. Open the email from your Sent Items folder. Select the Actions icon and click the option to Recall This Message (Figure B).
Figure B

The Recall This Message window offers two options. Choosing to “Delete unread copies of this message” tries to remove the message with no follow up. Choosing to “Delete unread copies and replace with a new message” gives you an opportunity to immediately send a follow-up message with the correct information. To learn if the recall succeeds, keep the box checked for “Tell me if recall succeeds or fails for each recipient.” Click OK (Figure C).
Figure C

If you chose the option to replace with a new message, a new email appears with the text from the original message so you can fix the problem and send the corrected version (Figure D).
Figure D

If you and the recipient use the same Microsoft 365 Business or Exchange backend environment, then the email should be deleted from the recipient’s inbox automatically. If so, you’ll receive an email indicating that the recall was successful for that particular user.
If you and the recipient use different email clients or backend mail services, the initial email remains in that person’s inbox. A follow-up email then arrives that tells the recipient that you would like to recall the message. You then have to rely on your recipient to ignore or delete the original message in favor of the corrected one (Figure E).
Figure E

For more information on the different recall scenarios, check out Microsoft’s support page on “Recall or replace an email message that you sent.”

Microsoft Weekly Newsletter
Be your company’s Microsoft insider by reading these Windows and Office tips, tricks, and cheat sheets. Delivered Mondays and Wednesdays
Also see
- How to reset a recurring task in Outlook (TechRepublic)
- Office Q&A: Reclaim old options and quickly find related messages (TechRepublic)
- 10 free alternatives to Microsoft Word and Excel (TechRepublic download)
- How to become a software engineer: A cheat sheet (TechRepublic)
- How to become a Google Docs power user (TechRepublic download)
- Hiring Kit: Quality Assurance Engineer (TechRepublic Premium)
- Microsoft 365 (formerly Office 365) for business: Everything you need to know (ZDNet)
- The 10 most important iPhone apps of all time (Download.com)
- It takes work to keep your data private online. These apps can help (CNET)
Related:
Updates to Management Agent – For XenServer 7.0 and later
For Windows 8.1, Windows 10, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server Core 2016, Windows Server 2019, Windows Server Core 2019:
- xenbus 9.0.0.41
- xeniface 9.0.0.11
- xennet 9.0.0.7
- xenvbd 9.0.0.30
- xenvif 9.0.0.19
For Windows 7, Windows Server 2008 SP2, Windows Server 2008 R2 SP1:
Related:
ShareFile Migration Tool – Data and Permissions Mapped to Personal Folders
Transfer Type – Data + Permissions Mapped to Personal Folders :
- Select a directory to transfer: Use the browse button to select the source folder that you wish to migrate to ShareFile
- Configure folder permission options:
- Folder ownership only – Migrates only the folder ownership. Files and Folder would be migrated to the user’s Personal Folder who own the folders being migrated
- Folder ownership and access permissions – Migrates folder ownership along with the permissions. Files and Folder would be migrated to the user’s Personal Folder who owns the folders being migrated. Users that have permission to this folder would see the folder in Shared Folders.
- Create folders for users who haven’t logged in yet – If there are users whose account is created in ShareFile, but they have not logged in yet to create their Personal Folder, data cannot be migrated without this setting. Enabling this option will activate the account and migrate the data. Once the migration is complete, a password reset email will be sent to the user.
- Configure transfer options:
- Schedule transfer – Allows you to schedule the migration in a specific time frame.
- Create root folder for migration content named- Allows you to select the folder to which data+permission needs to be migrated. Unchecking the option would migrate the data to root of Personal Folders.
- Don’t upload files with more recent modified time on ShareFile – Enabling this option would not upload files when most recent file is present in destination folder selected in ShareFile.
After all the configurations are done, click on Continue button.
User would be prompted with Connect to Active Directory

User who has launched this application – If the current user logged in on the machine running the tool is domain user, then tool would automatically take those credentials to connect to that domain AD
Any other user – If user wants to connect to some other domain.
Note: It is recommended to run the tool on a machine which is connected to the domain from which the user’s details are being fetched for ownership and permissions migration.
Once all option are selected and clicked on Continue button, you will be provided with Pre Migration view

- Migration type – Specifies the type of transfer selected by the Admin
- Source – Specifies the location from where the data is being migrated
- Total number of files – Count of files being migrated
- Total Size – Total size being migrated
- Expected Time – Approx. time that would be taken for the migration
- File Types Excluded – Displays list of file types excluded. “Exclude” link provided to exclude any files from migration.
- Items Unable to Transfer – Displayed files/folders which are inaccessible and would not be migrated. If there are any files /folders which are inaccessible then link to Review the same would be provided.
Review missing accounts and groups – If there are any accounts or groups not present in ShareFile , then user would be provided with “review missing accounts and groups” link. Clicking on same would provide view to provide alternate account or group details.

If there are no accounts present in SF, file/folders would not be migrated. In order to avoid this, the Admin can edit the fields and proceed with migration.
Note: Group permissions would be done only if groups in SF are created using UMT. If groups are manually created in ShareFile, then permissions would not be migrated.
Permission migration files would be present in “USERNAMEAppDataRoamingCitrixShareFileMigration ToolPermission Data” folder.
If there are no conflicts then user would be provided with below view.

Click on Transfer Files to start the Migration.
Related:
Top 6 Ways to Fix Cannot Expand Folder Error in Outlook
5. Create a New Outlook Profile
It is recommended that you follow point 4 above before moving on to create a new profile. Rename the folder that you can’t expand in Outlook. Right-click on the folder and select the Rename option to do so. Take a backup, if you must. If you have taken a backup on the server or in the cloud, delete the profile the below mentioned:
C:UsersUSERNAMEAppDataLocalMicrosoftOutloook
Of course, the Username above and the drive letter should be your corresponding user name and Windows installation drive. Reboot your computer.
Open Outlook and under the Files menu, click on Account Settings > Manage Profiles.
Click on Show Profiles.
Click on Add to begin creating a new profile.
You can now add email accounts to this newly created profile and check if you still get the Cannot expand folder error.
6. Repair PST and OST File
The Outlook email account data is stored in a .PST file if you are using IMAP or POP account. The same is stored in a .OST file if you are using Office 365 or Exchange account. Depending on the email account throwing the Cannot expand folder error in Outlook app, choose one method.
Repair OST File
Open Control Panel and go to User Account > Mail > Show Profiles. Select the profile you are having trouble with and click on Properties below. Now select Data Files in the pop-up that follows.
Select the email account data file and click on Open File Location.
A new window will open with a file name with .OST extension. Delete the file and reboot your computer. Launch Outlook and it will recreate the file automatically.
Repair PST File
The same steps won’t work for .PST file. Press Windows key+R to open the Run prompt. Enter the below file path in case of Office 2016, Office 2019, and Office 365.
C:Program Files (x86)Microsoft OfficerootOffice16
For Outlook 2013:
C:Program Files (x86)Microsoft OfficeOffice15
Double-click the SCANPST.EXE file, which will launch the Microsoft Outlook Inbox Repair experience. I wish there was a direct way of launching it.
Click on Browse on the pop-up that follows.
A new File Explorer window will open. You need to locate the .PST file here and when you find it, click on the Start button.
Select ‘Make a backup of scanned file before repairing’ option to create a backup in case something goes wrong.
Now click on Repair to begin the process.
Look Out
There are way too many versions of Outlook that Microsoft has released over the years. That makes troubleshooting a bit more difficult. However, we try our best to offer the best workable solutions. If you have found another way to solve the Cannot open folder error in the Outlook app, let us know in the comments below.
Next up:Using Microsoft Outlook on your smartphone? Here are 9 cool Outlook tips and tricks for Android and iOS.
Last updated on 29 Feb, 2020
Read NextTop 9 Outlook Email Tips and Tricks for iOS and AndroidAlso See#email #Microsoft
Did You Know
The term spam pre-dates e-mail.
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Written By
Gaurav Bidasaria
Gaurav is a tech enthusiast who loves talking about new gadgets and innovations. He dropped out of CA because he found the work life boring and monotonous! He recently started working out but mostly, you will find him on the couch either Netflix-ing or gaming.
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